Why Twitter Auto-Sharing Is Coming to an End

April 29, 2023

Automattic

Update: May 18, 2023. It took a few weeks, but Twitter finally shut off our API access. Though we were in limbo for a bit, we can now confirm that our services have been disconnected and Twitter is no longer part of Jetpack Social.

In early April, we experienced an unexpected suspension of our Twitter API access. This access is what powers Jetpack Social, which in turn helps you automatically share your blog posts to Twitter. Though the service was restored that same day, it turns out that there were bigger changes looming on the horizon. 

Twitter recently notified Automattic that it was dramatically changing the terms and pricing of the Twitter API. The cost increase is prohibitive for us to absorb without passing a significant price increase along to you, and we don’t see that as an option. We have attempted to negotiate a path forward, but haven’t been able to reach an agreement in time for Twitter’s May 1 cutoff. 

Given that, we have decided to discontinue using the Twitter API.

For WordPress.com and Jetpack users, Twitter will no longer be part of Jetpack Social. However, we’re adding Instagram and Mastodon very soon. In the meantime, auto-sharing to Tumblr, Facebook, and LinkedIn still works as expected, and you can continue sharing your blog post links on Twitter manually through their app or desktop site.

We apologize for any inconvenience this causes for your website and marketing efforts. We wish the outcome had been different, but our customers are always our primary concern, and we’re not willing to compromise the experience or value you receive from WordPress.com and Jetpack. 

If your recent experiences with Twitter have left you dissatisfied, go take Tumblr for a spin — we hear it’s quite a party over there.

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65 Comments

Comments are closed.

  1. 1dancequeendq Apr 29th at 9:31 pm

    I have been unable to post to Tumblr for a few months. I do not know why this has been the case.

    Liked by 5 people

  2. Gary Apr 29th at 9:51 pm

    Thanks for the update and letting us know the background.

    Liked by 8 people

  3. Ellie Apr 29th at 9:58 pm

    “Auto-sharing to Facebook still works”? But I remember that was stopped a few years ago. Wasn’t it?

    Liked by 7 people

    • Carolyn S. May 1st at 3:02 pm

      No, it should still work! If you’re having trouble auto-sharing to Facebook, please reach out to the support team! https://wordpress.com/help/contact

      Liked by 5 people

      • Ellie May 1st at 5:42 pm

        Just to tell you what it has said for a few years now: Facebook. “As of August 1, 2018, Facebook no longer allows direct sharing of posts to FGacebook Profiles. Connections to Facebook Pages remain unchanged. Learn more.”

        Liked by 7 people

        • Carolyn S. May 1st at 6:30 pm

          That is correct. Facebook removed the ability to auto-share to personal profiles in 2018 when they removed that from their API, so we also had to remove it from auto-sharing. Sharing to Facebook Pages is unchanged and what the majority of people publish to. Manually sharing to a personal profile can still be done with no issues. I hope that clarifies things!

          Liked by 8 people

  4. Carl D'Agostino Apr 29th at 10:06 pm

    thanks for update

    Liked by 5 people

  5. Christopher T. Spears Apr 29th at 10:12 pm

    Well that sucks

    Liked by 6 people

  6. Bernard Tritz Apr 29th at 10:12 pm

    Si j’avais su il y a deux mois que WordPress baisserait le rideau, je ne serai pas venu.
    Pourquoi après 20 ans vous fermez boutique ?
    J’ai l’impression d’avoir été floué !

    Liked by 3 people

    • Matthew Redrich May 3rd at 4:12 am

      Tout le blâme revient à Elon Musk parce qu’il a ruiné Twitter. Jetpack est juste en train de perdre la publication automatique sur Twitter. De nouvelles fonctionnalités arriveront bientôt. Twitter est sur le point de mourir.

      Liked by 6 people

      • Bernard Tritz May 4th at 3:27 pm

        Oui, peut-être que Jetpack est en train de tuer WordPress, qui aura tenu 20 ans !!! Pour le moment Jetpack nous causent beaucoup trop de soucis. Au point que je vais sûrement jeter l’éponge. Au bord de la fin du match !

        Liked by 2 people

  7. SueW Apr 29th at 10:28 pm

    Well done WP for walking away. Many of us are thankful.

    As the owner of three sites, I dislike the idea of paying extra towards an automatic link to Twitter on my blogs, especially as it’s a media I no longer use.

    For those who wish, It takes less than a minute to copy the blog post address and publish on the media of their choice.

    Liked by 13 people

  8. Rochelle | Adventuresfromelle Apr 29th at 10:50 pm

    I appreciate the transparency of this update! Thanks for not passing on the cost to us. I eagerly await the addition of Instagram -signed, loyal WordPresser!

    Liked by 11 people

  9. Joey J 📸 Apr 29th at 11:16 pm

    Yes, Tumblr has been my main social media for years. Let’s make Tumblr great again. 😅

    Liked by 6 people

  10. cute kimani Apr 29th at 11:48 pm

    😳😳

    Liked by 4 people

  11. marijuanamomenttom Apr 30th at 12:15 am

    Will you be providing refunds to those of us who became paying subscribers when you recently started charging us for Jetpack Social? Without Twitter share, the product is no longer useful to me and is not what was advertised at the time I decided to pay for it.

    Liked by 5 people

    • Carolyn S. May 1st at 3:09 pm

      Hello! Pulling up your account, it looks like you’re also publishing posts to Facebook and LinkedIn which would also fall under the paid plan you’re using. We’ll also be adding Mastadon and Instagram integrations around mid-June, so you’ll have even more options to share your posts.

      If you still have questions or concerns, please contact the Jetpack Support team for help.
      https://jetpack.com/contact-support/?rel=support

      Thanks!

      Liked by 7 people

  12. Lee Roth Apr 30th at 1:42 am

    No worries. I closed my accounts when the new Head Twit closed his purchase. I’m happy not to be wasting money on a service I don’t need or want. Thanks Automattic!

    Liked by 6 people

  13. Onie Apr 30th at 2:12 am

    another loop in Twitter’s death spiral …

    Liked by 13 people

  14. Ellie Apr 30th at 2:52 am

    But auto-sharing to Facebook stopped a few years ago, no?

    Liked by 5 people

  15. Jose Luis Ropero Apr 30th at 2:54 am

    Brave decision, we support you.

    Liked by 9 people

  16. richardbellson Apr 30th at 6:31 am

    Okay

    Liked by 5 people

  17. AHURU WordPress Design & Cyber Security Apr 30th at 7:22 am

    Well, we have no doubt that Autommatic has tried everything to keep Twitter on board. Who would like to lose Twitter?? But we also know that Elon Musk has to earn back the 44 Billion US Dollars that he spent on this purchase. The same way in Politics, first they give you the money, later on you get the handcuffs.

    Liked by 6 people

  18. pamilerincoker Apr 30th at 8:44 am

    Elon is trying all possible ways to get his investment 😅

    Liked by 7 people

  19. Scott Fillmer Apr 30th at 9:55 am

    Not surprised by this at all, kinda glad Automatic didn’t cave and integrate this cost, it isn’t worth it at this point. Looking forward to having more things like Mastadon worked on instead of paying huge API prices.

    Liked by 10 people

  20. Elinor Kirk Apr 30th at 10:02 am

    Left Twitter when Musk took over

    Liked by 8 people

  21. 75riles Apr 30th at 1:30 pm

    I quit posting to Twitter anyway for political and personal reasons. It’s a nefarious operation, particularly now under Musk.

    Liked by 4 people

  22. mellowdee55 Apr 30th at 2:30 pm

    Thanks, WordPress! Twitter is becoming a bit of a whack job anyway. An integration with Instagram would be great.

    Liked by 8 people

  23. Seamus Berkeley Apr 30th at 2:47 pm

    So glad you are dropping Twitter!

    As soon as Musk bought it, I deleted both of my years-old Twitter accounts, renewed my Tumblr account and opened one on Mastodon.

    Look forward to your integration of Mastodon and Instagram!

    Liked by 7 people

  24. Greg Taniguchi Apr 30th at 2:48 pm

    I wonder how many users used the Twitter feature

    Liked by 4 people

  25. teekify Apr 30th at 4:08 pm

    Thanks for the information, I wish it wasn’t like this but it seems that this is out of your hands. We will walk our way with alternatives.

    Liked by 3 people

  26. Shuga Apr 30th at 7:26 pm

    How sad

    Liked by 5 people

  27. ertmedias Apr 30th at 7:32 pm

    One question: in e-mail says “From April 30, 2023 you will no longer be able to share your WordPress.​com posts automatically to Twitter using Jetpack Social”. But reading your article here, I didn’t found this date.

    This feature will be really discontinued today?

    Liked by 3 people

    • Jerry B Apr 30th at 9:19 pm

      We worked up to the very end, but ultimately we were not able to come to an agreement in time for Twitter’s May 1 cutoff. Because of this, service will end on April 30th

      Liked by 6 people

  28. David Boles Apr 30th at 7:51 pm

    The future is Mastodon, not Twitter. Well done to make the decision to cut the Gordian Knot!

    Liked by 7 people

  29. Kevin Apr 30th at 10:17 pm

    Thanks. My experience has been that autoshared posts to Twitter get very few views on Twitter, as if their algorithms detect and don’t like them.

    Liked by 3 people

  30. Blogger Asif May 1st at 2:58 am

    good decision

    Liked by 2 people

  31. Renato Quiroga May 1st at 4:16 am

    Thanks!
    Looking forward for the Mastodon integration and the ActivityPub plugin development, long live to the Fediverse!

    Liked by 4 people

  32. J. Gary Ellison May 1st at 5:25 am

    Thanks for the update.

    Liked by 2 people

  33. Albert Thomas May 1st at 6:50 am

    Why not offer a separate paid option for those who want Twitter integration?

    Liked by 2 people

    • Carolyn S. May 1st at 3:10 pm

      It was something that we considered, however, the price Twitter was sticking with was more than Jetpack Social makes, so would have required making all Twitter posting paid and a dramatic price increase that didn’t sit well with us. I hope that clarifies things!

      Liked by 8 people

  34. Dipak Singh May 1st at 12:04 pm

    Thanks for sharing this information.

    Liked by 4 people

  35. Mollahsahin May 1st at 4:33 pm

    Thanks for update

    Liked by 3 people

  36. HKT May 2nd at 2:51 pm

    Why did WordPress transfer the comments function to Jetpack?

    Liked by 3 people

  37. Adonshar4Real May 3rd at 4:23 am

    Thanks for the information. Twitter has changed so much I use it less and it really won’t affect my blog as much.

    Liked by 2 people

  38. Hugh W. Roberts May 3rd at 10:49 am

    I just published a new post and see that automatic sharing to Twitter is still working (3 days after you said it would no longer work). Is it just a case of waiting for Twitter to cut the links?

    Liked by 4 people

  39. Jesse Means May 3rd at 2:33 pm

    Its ok for some, but not for all in this change, I guess. I will continue using the manual function. There are a lot of things not working like they should at twitter and I hope with time it improves but that is just wishful thinking until a real change there is made.

    Liked by 4 people

  40. Pip May 4th at 1:25 am

    Tumblr is a blast!

    Liked by 5 people

  41. daily writes234 May 4th at 3:48 am

    Thanks for update

    Liked by 4 people

  42. Stefan Ayers May 4th at 4:08 pm

    The Instagram option is more exciting to me anyway. Twitter has become such a mess these days.

    Liked by 3 people

  43. petchary May 5th at 3:20 am

    Twitter is very annoying! But I use it all the time, despite everything because ALL my contacts are still there and all the people I am interested in – some very longstanding contacts. I am not keen to move to Mastodon and Instagram drives me up the wall – it’s just a marketing platform.
    As for Tumblr – I have an account and it automatically connects, but get so many “troll” accounts following me (ladies in bikinis) that I am getting fed up with it. No interesting connections.
    LinkedIn is great and my blog still connects there. Also more interesting people there.
    As for Facebook – I have NEVER been able to automatically link there. I think you have got that wrong.

    Liked by 4 people

  44. petchary May 5th at 3:21 am

    It is May 4 and my blog post just automatically linked to Twitter, as usual.

    Liked by 2 people

  45. Hot News May 9th at 7:16 am

    Thanks for the update

    Liked by 4 people

  46. Daniel Thomas May 18th at 11:27 am

    Thanks for the update

    Liked by 2 people

  47. carolinestreetblog May 19th at 2:46 pm

    Looking forward to the Instagram connection.

    Liked by 2 people

  48. misslatoya May 20th at 5:10 pm

    Thank you so much for the update and putting us WordPress users first in your decision.

    I appreciate WordPress and never want to leave this blogging site and hope nothing ever interferes with the continuing success and progress of WordPress.

    In addition, I hope our platform here will be a place for us writers to always be able to call home.

    WordPress.com is the greatest!!!❤

    Sincerely, LaToya

    Liked by 3 people

  49. Mario May 25th at 7:23 pm

    A little sad, as I just started writing blog posts and wanted to have reach into the Twitter space as a lot of Tech folks and high level business folks do use Twitter. Honestly, a little upset but I completely understand. Can’t wait to try Mastodon integration, I guess that will give me a reason to try the new social platform. As long as you can replace one for the other I’m okay with that.

    Liked by 1 person

  50. valentin10 May 26th at 5:11 pm

    So sad

    Liked by 1 person

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