trying to renew
-
My domain name just expired lapazimageconsultants.com and I’m trying to find out how do I renew the domain. I need to do this for my Google Business Suite verification, can I just have a personal or a personal plan? I have been working on this for hours and I know my domain name expired only a day or two ago, so I want to get this rectified quickly. Thank you
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
-
Hi there,
I see you also reached us recently via chat and I would like to underscore that I do not see any upgrades under your @lapazimageing WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.
Is it possible you made your purchase under a different login? I can confirm that lapazimageconsultants.com is registered at WordPress.com but is under a different account and not your @lapazimageing login.
If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
- The topic ‘trying to renew’ is closed to new replies.