WordPress.com

Account Recovery

Please provide the following information so that we can try to help you recover your account. Without proper validating information, we may not be able to help you recover your account. Read more about the process here.

Please do not use this form for general support questions.

Please provide the username, registered email, or URL of the specific blog you are contacting us about.

What is the URL of the specific blog you are contacting us about?

Please provide an email address at which we can contact you.

What email address should we contact you at?

Please provide at least one item of Proof of Ownership, or some information in the Extra Details section.

Proof of Ownership

To help recover your account, we require some information from you to verify your ownership of the account. Please note that we are unable to recover an account without proof of ownership.

Do you have an API key? What's this? This was included in the email sent from WordPress.com when you first signed up for this blog and is a password-like combination of letters and numbers. More information.

Do you have a transaction ID? What's this? If you have purchased any upgrades on WordPress.com, this number will be in your receipt from PayPal or in your PayPal account. Help me find my transaction id.

Do you have an activation URL or key? What's this? When you sign up, we email you a unique activation link or key to verify your account. More information.

Do you have two factor authentication codes? What's this? If you set up two factor authentication, you can provide a current code from your authenticator app here to prove ownership. More information.

Extra Details

Do you have anything else you want to add? Please note that we cannot accept publicly published material as proof of account ownership.