access my account jan-lis.com
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I am the admin, and can’t access my website jan-lis.com.
verification code 00788513
had to cancel my old cc that was on auto renew. must give you my new cc number.
Jan Lis
janlis1I don’t have a site linked to this WordPress.com account
The blog I need help with is: (visible only to logged in users)
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I do not see any upgrades under your @lisscribblesff70c8bd81 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/
Is it possible you made your purchase under a different login?
I can confirm that jan-lis.com is registered at WordPress.com but is under a different account and not your @lisscribblesff70c8bd81 login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recoveryOn that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Once you are connected to the correct account we are happy to help you with managing your upgrades. Thanks!
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