Not able to sign in using Chrome

wp365wp · Member · Oct 2, 2015 at 2:18 pm
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I always use Chrome for my work. For last 2 hours it is not letting me sign in. I fill in my username + password and hit enter but nothing happens. The login screen returns back.

At first I thought that my account was compromised. I tried using password recovery page but it says it does not have my username or email in WordPress.com records.

I switched to Opera and found everything okay. I’m writing this using Opera. Meanwhile I cleaned the history of Chrome and deleted cookies and all… restarted the computer but the problem still persists.
generisgp · Member · Oct 2, 2015 at 3:25 pm
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I too cannot sign in using Chrome. Initially I thought that our blog was hijacked but then I saw this post and accessed the blog successfully using Firefox… Glad its not just me but hope we can get this access issue with Chrome resolved soon – it is my preferred engine. I will sign up for notifications and hopefully when the issue is resolved someone will post here to let us all know.
wp365wp · Member · Oct 2, 2015 at 3:51 pm
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It’s more than 3 hours now and no success with Chrome. I even tried removing-reinstalling it.

Firefox and Opera both allowing easy signing-in.

I was really scared initially when I wasn’t able to enter the dashboard :/
timethief · Member · Oct 2, 2015 at 3:53 pm
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Exactly which version of Chrome are you using? Check here please http://supportdetails.com

I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

While you are waiting for a Staff response you can download and use another browser here http://browsehappy.com
mross109 · Member · Oct 2, 2015 at 4:00 pm
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I’m having the same problem. I was signed in but was kicked out. I can’t sign in using Chrome but can using Firefox.
timethief · Member · Oct 2, 2015 at 4:03 pm
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Thanks for your report. Please be patient while waiting for Staff help.
artofbeinglucy · Member · Oct 2, 2015 at 7:47 pm
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Same here, relieved it is a Chrome issue and not to do with my blog – using chrome version 45.0.2454.101- my default browser.

Got in via Internet Explorer, which I don’t like at all but realised I’ve not installed Firefox on this computer, may have to if this continues!

Will keep an eye on thread.
supernovia · Staff · Oct 2, 2015 at 9:45 pm
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Hi folks. We’re working on this. Can you each let us know what operating system and version you’re using?
supernovia · Staff · Oct 2, 2015 at 9:49 pm
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Also, please let us know whether you’re logging in from the WordPress.com homepage or some other page. Thanks!
timethief · Member · Oct 2, 2015 at 9:50 pm
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@supernovia
The threads I tagged on this issue are under these two tags:
https://en.forums.wordpress.com/tags/chrome-issue
https://en.forums.wordpress.com/tags/chrome-4502454101
r3odge3r · Member · Oct 2, 2015 at 9:53 pm
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Using chrome. Don’t know how to tell what version it is.

WordPress should have done a mass Email. Lot’s of people out here with heart attacks when years of work became unaccessible.
r3odge3r · Member · Oct 2, 2015 at 9:56 pm
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Windows 10, chrome.
timethief · Member · Oct 2, 2015 at 10:02 pm
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Using chrome. Don’t know how to tell what version it is.

Got to http://supportdetails.com to find out the version number please.
mross109 · Member · Oct 2, 2015 at 10:06 pm
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Windows 7 and chrome version 45.0.2454.101 m
I was logged into my wordpress site and when I went to it I was logged out. Could not log back in from the main wordpress page.
mcc43 · Member · Oct 2, 2015 at 10:32 pm
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I was always logged, this evening I found I was logged out..
Login with Chrome 45.0.2454.101 not working in IOS
it’s ok with Firefox
https://mcc43.wordpress.com/
supernovia · Staff · Oct 2, 2015 at 10:34 pm
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I don’t currently have Windows 7 setup, but I’ve just installed 45.0.2454.101 m on a clean copy of Windows 10.

I logged in directly from WordPress.com . I also logged in from my wp-admin login screen.

I’m stumped. Are any of you able to access your error console to see if any information is there?

Also, are any of you using multiple WordPress.com accounts on one browser?

Do any (or all) of you have Chrome plugins? If so can you list which ones?
supernovia · Staff · Oct 2, 2015 at 10:35 pm
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One more test I can suggest: would any of you try logging in using an Incognito window to see whether that makes any difference?
shivya · Member · Oct 3, 2015 at 1:52 am
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Same login issues as @mcc43 since this morning. I was always logged in, but this morning, I got logged out with the error that my account username / email is not recognized.

This was on Chrome 45.0.2454.101 and IOS X.

Got quite a heart attack at first, but thanks to the prompt replies in the other thread I started, I tried logging in with Safari and it worked.
supernovia · Staff · Oct 3, 2015 at 2:04 am
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Please let us know what plugins you are using. Thank you!
r3odge3r · Member · Oct 3, 2015 at 2:27 am
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INCOGNITO WORKS IN CHROME!

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