My website is gone
-
Hi,
I just renewed my payment for my creator plan and my previous website that I built is no longer there.
Please help.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
-
I have tried following the steps to restore as the articles below –
https://wordpress.com/support/restore/#resubscribing
https://wordpress.com/support/restore-your-site-after-the-plan-expires/
However, there seems to be an error in the hosting configuration & jetpack.
Looking forward to your reply. -
Hello!
It looks like the error you had seen may have been only a temporary issue. As mentioned in our support article, there can sometimes be an error message that appears when you first try to use a backup after restoring plugin access. Should that ever happen, we recommend waiting 15-30 minutes before trying again; if the error persists, you can contact us via live chat or email for assistance.
In this case, I see that your site at https://angelrush.my/ has already been restored to its former state!
If you had any further questions or concerns, just let us know. :)
WordPress.com Forums 