I have a problem I do not receive the validation email
-
Hello
I have a problem I do not receive the validation email there is an error I do not know how to modify it.
my email address is (email visible only to moderators and staff) and on my profile there is a dot after the com it is noted:
(email visible only to moderators and staff). I think that’s why I’m not receiving the email. Could you help me please?
Thank you
Nathalietext translated with Google
The blog I need help with is: (visible only to logged in users)
-
Hey, Nathalie.
Have you tried removing the dot from your email in your Account Settings (https://wordpress.com/me/account)? If you haven’t, try following the steps here: https://wordpress.com/support/email-address/
-
Hello
In my settings the email is well written, but I still do not receive the validation. However, I received your response via email.
I am blocked from upgrating to a paid version because I have not validated my email address.Sorry, I’m using google translate to talk to you
Thank you
Nathalie -
Hi Nathalie,
Please check the Social and Updates folders in Gmail. Gmail often sends our emails there instead of to the inbox.
If you don’t see the activation email there either, let us know and we can help you activate the account manually instead.
-
Hello
Thank you for your prompt response.
I have checked all of the gmail folders and I have not received the validation email.
Can you help me activate it please?
Thank you
Nathalie -
Okay, I’ve sent you an email. Please reply to that so we can confirm you have access to the email address, and we can manually activate the account for you.
-
Hello
thank you so much
I just answered your email via my inbox to validate my email address
thanks a lot for your help
Have a good day
Nathalie -
- The topic ‘I have a problem I do not receive the validation email’ is closed to new replies.