Changes to Our Pricing Plans

Starting today, we’re bringing back our Personal, Premium, Business, and eCommerce plans – in addition to the free plan. Here’s what that looks like.

Our philosophy has always been one of experimenting, learning, and adjusting. As we began to roll out our new pricing plans a couple of months back, we took note of the feedback you shared. What we heard is that some of you missed the more granular flexibility of our previous plans. Additionally, the features you needed and pricing of the new plans didn’t always align for you. This led us to a decision that we believe is the right call.

Returning to Our Familiar Plans

Starting today, we’re bringing back our Personal, Premium, Business, and eCommerce plans – in addition to the free plan. Here’s what that looks like: 

For more details, view plan information here.

What This Means for You

For many of you, this doesn’t change anything. If you’re on a WordPress Pro or Starter plan, rest assured that you’ll remain on that plan. Your feedback matters more now than ever. We’ll continue listening. Our broader goals of simplifying website building and managed WordPress hosting will continue behind the scenes,  and we’ll be sure to communicate any future updates as they become finalized. In the meantime, and as always, we welcome your thoughts and feedback.


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121 Comments

  1. lifelessons

    You don’t mention the size of Media storage. I switched to a pricier plan simply because it had more storage for photos, and yet I find many of my earlier photos don’t come up when I search for them. I sell nothing, chanrge for nothing. Simply want a platform to publish my poetry and photos.

    Liked by 20 people

    • Josh

      Hi,

      If you visit our pricing page, scroll down, and click on the “compare our plans” button, you will see a table that shows all of the differences between the plans (including storage space)!

      https://wordpress.com/pricing/

      Liked by 6 people

    • Jason Tollaksons

      Hello @lifelessons,
      So you could go with a pricey plan on any platform. Or you could buy a physical device like an external Hard Drive that has Terabytes of space. Then you don’t have to worry about where your data is located.

      Liked by 6 people

      • lifelessons

        My computer is 1 Terrabyte and I have 3 Terrabyte backup drives.. but doesn’t it have to be stored on WP to remain on my blog? I have 9 years of blogs and want it all to remain intact.

        Liked by 6 people

        • Josh

          Yes, there seems to be a bit of confusion here. Or, perhaps some people DO use their blogs to store media etc that could be better stored on a physical drive.

          But just to clarify, an external drive will not help if you need more storage for your blog content. That data is stored on our servers (our “hard drives”) and that is where content needs to be if other people visiting your site are going to view it. If you are reaching the end of your allotted WordPress.com storage, I would encourage you to step up to a paid plan with more storage space.

          Let us know if anything is unclear or you have any further questions.

          Liked by 2 people

        • Jason Tollaksons

          Just buy a beefy external HDD and keep it connected to your computer. Then you can simply Google on how to map a network drive to your computer and probably create a hyperlink to that network drive. Then put the hyperlink in your blog. 💥

          Liked by 1 person

    • supernovia

      > and yet I find many of my earlier photos don’t come up when I search for them

      Can you contact support for help with that? We’d like to take a closer look:
      https://wordpress.com/help/contact

      Liked by 2 people

    • EGBleu22

      This might sound a little extra, but you might want to create a Google Drive folder/account and store some of the previous photos there. If you include it on your blog, simply copy and paste the hyperlink to the photo (a shareable link) or make a button to link it. Balance the storage space you currently have on your site and other server based systems. I use Google Docs and Drive for everything, but also back up my items via flash drive. It helps just in case their PaaS servers crash..

      Sorry if my tech isn’t spot on, but I hope this helps in a way.

      Liked by 3 people

  2. Ashley L. Peterson

    It’s nice to see that WordPress took users’ feedback seriously.

    Liked by 14 people

  3. CONFIDENCE + FAITH

    If on pro, how will this work once the year has ended? Will one need to renew under one of these plans, and if so, which plan would it be because it seems pro encompasses all of these plans. Thank you in advance.

    Liked by 8 people

  4. Sam "Goldie" Kirk

    Good on you, WP. You’ve lost a lot of money due to this change (many did not like the greed and left/ changed the plan to free). Let’s hope you get these people back…

    Liked by 7 people

  5. disperser

    One of the things I’ve made use of was the live chat support . . . it’s grayed out for all the plans.

    Does that mean it’s no longer offered?

    E-Mail support is OK . . . unless you’re under a time constraint and something isn’t working.

    Anyway, as usual, I’ll see how this develops going forward.

    Liked by 2 people

    • Josh

      Howdy,

      Not to worry, livechat has not gone anywhere!

      Basic livechat support is included with the Premium plan and priority live chat is included with the Business and eCommerce plans.

      Liked by 5 people

    • Carolyn S.

      To clarify, live chat is available on yearly Premium, Business, and eCommerce plans. If you were looking at monthly pricing, that would explain why it’s greyed out.

      Hope that helps!

      Liked by 4 people

  6. The Adventure Machine

    My plan expired and my domains disappeared. Where are they? I want them back because I have another host. Your help desk offered to sell me another plan. I feel like I am being extorted! Your plans are too expensive. I own these domains and I am not happy with the amount of work it is taking to transfer them to another host. They just disappeared!!!!

    Liked by 3 people

    • Josh

      It looks like you are communicating with our support team via email. That is the best way to get this sorted out!

      Like

    • Balaam's Ass

      That is disgusting and after reading all of this I am thinking I made the wrong choice with WordPress. It seems WP runs mostly on the greed of the board of directors.

      Like

  7. disperser

    OK, you fooled me . . . the graphics just update to include it in all but the basic plan.

    Liked by 1 person

  8. arialigi

    I just renewed my website’s plan, which was $96. Does this mean it will now go up to $168?

    Like

  9. ~just a thought

    If on Starter, will we be moved to Premium?

    Like

    • Josh

      Hi,

      The Starter plan is most similar to the Personal plan. But we have no immediate plans to change availability for the Starter plan if you already have purchased it. If we make changes in the future we’ll announce it with enough time for you to plan in advance.

      Liked by 2 people

  10. Thiago

    Now can we have storage addons for these plans?

    Liked by 2 people

  11. Patrick

    Very good move and very much appreciated. Thank you for not only listening to, but acting on our feedback.

    Liked by 3 people

  12. Laci

    I love my current plan and would love the option to buy more storage without having to completely upgrade my plan.

    Liked by 3 people

  13. Thiago

    Thanks for listening, WP!

    Liked by 2 people

  14. Kirti #PHP MySql backend Developer

    I have no money to follow the products and pricing plan. I am searching a job. I need a job. If any opportunity exist for me in wordpress incorporation then please inform me. I am sending you my cv.

    Like

  15. Tails Around the Ranch

    If I’m currently on a business plan, can I downgrade when my anniversary date rolls around next year? I’m planning on no longer having a page with product offerings, just blog posts.

    Liked by 1 person

    • Josh

      Yes you can! Not a problem. I would encourage you to talk to our support team prior to your Business plan expiring and they will be able to help you get that done with as little hassle and disruption to your site as possible. Do keep in mind that any themes or plugins you have uploaded will not work with any of the other plans you might downgrade to. So if you are currently using any, that might affect the look or functionality of your site. But your blog posts will be safe!

      Liked by 2 people

  16. Jim Yarbrough

    How do I know my current plan and what upgrade may be needed for my website? Thank you. Jim Yarbrough http://Www.lifeinsmallbites.com

    Sent from my iPhone

    >

    Like

    • Josh

      Hi Jim,

      Your site looks to be using the open-source WordPress software (from WordPress.org) and is hosted with GoDaddy. So you do not need to worry about any WordPress.com plans unless you wish to move your hosting here! (Which we would, of course, love to see…)

      Like

  17. Sheryl Ann Wilson

    Dear WordPress: I am Sheryl Ann Wilson. I originally came to you via Kathryn Calhoun, Web Coach. I had no idea/knowledge ahead of all the different platforms I was going to need other than WordPress. Sadly, life matters kept causing me to go 5 steps forward and 6 steps backward and I couldn’t get proper help. Thus, just recently, I had to let the WebCoach go. I’m on Canadian Provincial Disability and that is poverty living. Thus, I do not have enough money to pay at any level of WordPress, nor for any of the other platforms; all came to a total of $3,000/yr.

    Shopify is only a platform for products and they only are an Affiliate themselves but don’t have Affiliate Marketing and funnels for that in their program.

    WordPres, you usually get cited as the very best website, Would you possibly think of making yourself even more desired by making yourself possibly similar to say simple.io which has everything the necessary platforms provide within its website system?

    Sheryl Ann Wilson [email redacted]

    Liked by 1 person

  18. Jkund

    Good to see that wordpress is still listening to it’s users!

    Like

  19. momomanamu

    Thank you! These are great plans, I’m glad you returned to them! Please don’t mess with these ever again!

    Liked by 4 people

  20. Tom Berquist

    Very good! Thank you.

    Like

  21. Maho-Art

    The structure and increasing dependency on technology can certainly become a feeding frenzy for greedy and selfish people thinking that to be filthy rich is the main and only purpose for their existence. Given this mindset they will rob, deceive and perpetuate all manner of deception to facilitate and justify their cryptic ends and ruthless goals. Talking about price increases etc.

    There is another way of seeing this however, and hopefully some, especially the few that matters will give this due consideration. This technology evolution is not an endgame, say it’s a journey of sorts. Having more people having allegiance to your product is way more valuable than gouging and striking every penny out of each customer. Clearly marked forces will honor the concept of capitalism which say the more subscribers the lower the cost, we’ll that’s how it used to be, hopefully greed won’t render this concept obsolete. Yes we all should be profitable in our business, but their is a difference between being profitable and the disastrous paradigm trying to work it way into the lexicon of our social contract, where one individual becomes ravenous and wickedly wealthy while the rest of us try desperately it eke our a morsel of existence just trying to keep up. This should not be in this supposedly great country. Greed should not be our undoing!

    Let us hope and pray that those currently holding the handle of power will understand that such a situation can be easily reversed and that vision and not greed will serve all our interest with a more solid foundation as we all shift our stand into the next domain of reality.

    In short, for those of us who are hopelessly confused with the words just put out here. – let wisdom, vision and compassion guide your hands into policies that serves all of us as we move into the next epoch and times.

    Liked by 3 people

  22. Michael Sammut

    Thanks for listening to your members. 🙏🙏🙏

    Liked by 1 person

  23. Fintech Next

    Yesterday I was about to sign up for your pro service with discount provided, got distracted. Today to pay and see that service is market up 50% . Sorry you lost me as a customer. I can get everything you offer via business membership and more for $99 at Elementor Cloud. Unless someone is able to tell me why I should pay such a huge markup for yesterday to today with no change in service or feature upgrades, I am likely not to sign up for any service from wordpress.com.

    Liked by 3 people

  24. pkadams

    I can’t really afford to keep paying for my website when I can’t seem to get any traffic to it. Help!

    Like

  25. sircharlesthepoet

    Thank you for this! I haven’t done it yet but I will purchase a plan in the near future!

    Like

  26. peterpan

    Totally support this rolllback .

    Liked by 2 people

  27. PoPcorn Law

    C’mon, allow plugins in the Premium Plan. Geez.

    Liked by 5 people

    • Balaam's Ass

      yeah, especially when before I upgraded to premium I was led to believe I would have access to these plug-ins, which I do not unless I upgrade to business….and that is bad business.

      Like

  28. chayoma64

    This is interesting

    Liked by 1 person

  29. Admin

    Thank you, thank you, WordPress! A necessary adjustment. I was appalled when I had to upgrade and the upgrade did not include the removal of ads.
    Buying add-ons is a great idea!
    With this move, WordPress.com has regained its competitive edge.
    If you had not made this move, you would have lost all your small customers.
    Once again, thank you!

    Liked by 3 people

  30. Andrea R Huelsenbeck

    Hmm. These pricing plans don’t mention storage capacity. Why not?
    I really need an option between Premium and Business. I have an arts blog. I use lots of images and I’ve already exceeded my storage capacity. I have no plans to make money from my blog, but I need more storage. $300 a year is a lot to pay for my “hobby.” How about a plan that costs $12.50 per month for 100GB of storage?

    Liked by 1 person

    • Josh

      Hi,

      If you visit our pricing page, scroll down, and click on the “compare our plans” button, you will see a table that shows all of the differences between the plans (including storage space)!

      https://wordpress.com/pricing/

      Liked by 1 person

    • The Cedar Journal

      Totally agree with this! I had to move to a $300/yr plan for my blog and only for storage. I don’t have ads (which is what I want!!!), I don’t sell a darn thing. Why $300? I have really been thinking of stopping to blog al together but would miss the wonderful people I have met through my blogs on canoeing. Come on WP make this economical for us little people that don’t have huge unlimited resources. You listened but you are not HEARING us! I will no longer pay $300/yr just to have a domain and a small blog post. That money can be better spent on canoe paddles!!!!

      Liked by 1 person

  31. Matin Akravi

    That’s why I’ve been a WordPress user for over 15 years. Always having an open ear is priceless!

    Liked by 2 people

  32. Philaric-Mind ( Kuntal )

    The modified new plans are much expensive. People can’t afford it if the turnover of the website is low. Old plans were still better.

    Liked by 3 people

  33. Ann Marquette

    Thank you/ I appreciate you keeping the Free option.

    Liked by 3 people

  34. Margy

    I appreciate that you’ve gone back to the old plan system. I like being to modify CSS, have ads removed, and be able to live chat with Happiness Engineers – at a price point I can afford as an obscure blogger.

    In the progress department, if the Block Editor was anywhere near as good as the Classic Editor, I’d even switch to using the Block.

    Liked by 3 people

  35. marcdoko

    I am disappointed that my email was disabled and several plea to restored it yielded nothing. I have very important business commications. Please do let me access to my email and I will all the outstanding bills.My email address is [redacted]

    Thank you.

    Like

  36. Gloria Ogunbor

    I’m okay with the pro plan. Except you are telling me the premium plan can use third party ads and plugins. I can’t sub for business plan with such a huge amount when the site isn’t yielding any income. You guys should stick to something reasonable please! We are not picking money from the street. We are managing our lives here. I used my hard earned salary for a whole year to sub for pro now you want me to sub for business plan with three years salary! Am I living my life for WordPress? When I was using wordads, did I make anything good from it? Please don’t upset me with your fluctuating plans.

    Liked by 1 person

  37. JenT

    Two thumbs up here! And thanks for making the Free plan even better with Add-ons.

    Like

  38. tomxgen

    I started suggesting to other people the WordPress.com Pro plan because at $15/month you could build an ecommerce store with impressive scalability, with basically no traffic limits, something that isn’t really there on any other wordpress hosting. But now it’s $59/month if paid monthly, way higher than Shopify’s competition.

    Liked by 2 people

  39. sauvignonblacked

    On Wednesday the 20th of July, I upgraded my plan to WordPress pro. It’s been over 24 hours and still nothing has changed not even my domain. With the changes to your pricing plan, what does that mean for me? I paid £15 for WordPress pro and no changes have come into affect. Do I now have to pay another £20 for WordPress business since you guys haven’t updated my plan yet?

    Liked by 1 person

  40. Sarah (threechestnuts)

    I’d really love an option to just add more storage. I don’t sell anything and don’t get much traffic (I don’t particularly WANT the traffic). I just want to post photos in my blog without having to delete photos from old blogs. I really don’t want to upgrade to business just for storage when I don’t need any of the features. I mean, I don’t use half of my current features. I just would love a option to pay extra for a little more storage so I can post about my hobby.

    Liked by 1 person

  41. C.S.I

    I’m on the Pro plan. When it comes time to pay again, do I have to choose a different plan or can I continue with the Pro?

    Like

  42. tinytanblog

    Hope there is a customizable storage space for us…

    Liked by 1 person

  43. unclepaneer

    Hi, I would love it if you could provide a truly basic site. I am of a generation that doesn’t speak “tech”. I hired a tutor to set up my original site, but left to my own devices I am at a loss when it comes to simple updates, despite watching countless tutorials. All I need is a site to showcase my art. There are so many terms and options that are incomprehensible to me that I avoid editing altogether. There are plenty other people in a similar situation! Thanks for the opportunity to provide feedback. Mhairi ________________________________

    Liked by 2 people

  44. Iqbal

    Hi, thanks for listening us. I believe a lot of your customers will be happy to read this news.

    Since I already upgraded my plan from Premium to Pro on the last April and enjoyed to change my permalink from the default /year/month/date/postname to /post-name, I hope the Pro plan will still be available for me to renew.

    Like

  45. Cristóbal Vila

    Just came here to say THANKS!

    Even if I found the previous “2 plans” very reasonable, I also prefer this old “4 plans” pricing.

    And also: the new add-ons is superb!

    Now I have my 8 eur Premium plan for my profesional website (etereaestudios.com) and also the Free plan used for my trips (cristobalpaseante.wordpress.com) also completely free of advertisings thanks to the cheap 2 eur “Remove Ads” add-on. LOVE THIS!!

    That’s all: thanks, Automattic team. I will continue as a happy and loyal customer 🙂

    Like

  46. Thiago

    I think the business and ecommerce plans could be merged into the pro plan. With storage addons on all plans, then the picture would be complete, in a more rational way.

    Liked by 2 people

  47. RT1959

    Hopefully the block editor format issue will be addressed as well. It should be made to run smoothly for Blogger’s.

    Liked by 1 person

  48. Pat Luffman Rowland

    Please tell me what exactly I am paying now in comparison to these new changes. I believe it’s $18 and $40 “something” without pulling files. It looks like I don’t need all that I have for my simple use. I want to stay with you, but I want the best plan. I don’t want ads and I like the chat with tech feature. That’s about it. I don’t sell or promote anything.  Thank you, Pat Luffman Rowland  Prayerful Ponderinghttp://patluffmanrowland.com

    Like

  49. Inbal Weisman

    Are you changing my plan? couldn’t understand from the email

    Like

  50. Eugenia

    This is great news! I am on the Pro plan and prefer it over the other plans.

    Like

  51. Mellow Curmudgeon

    Glad to have the option of avoiding ads by a modest upgrade to Personal w/o having to buy a lot of bells and whistles. Will upgrade soon.

    Like

  52. Aywren Sojourner

    I’m extremely glad to see that you’ve reverted back to the old plans. I do agree that the Pro plan is probably more attractive than the old Business plan, but for hobby bloggers, the Personal and Premium really need to stay. Thank you!

    Liked by 3 people

  53. JOHN CARTER

    I appreciate what you all did with the four plans here much appreciate

    Like

  54. nw10design

    This is a surprising and clumsy announcement. To placate a contingent of WP.com users many of whom use the free service and were outraged that the new pricing plan reduced the limits on their “Grandma’s Cooking Recipes” blogs, you reverted to the ridiculous former pricing scheme. As someone who professionally builds sites for clients, I thought the new pricing was bold and was a (correct) step toward moving WP.com into direct competition with the likes of Squarespace and Wix.

    The Block Editor, while still having some rough edges, is ready for that prime time battle with the drag-and-drop editors. The WP.com Pro Plan is as close as you get to self-hosted WP but wraps up hosting and back-end management in a similarly cohesive manner as you see with those competitors (which is why they’re so popular). The Pro plan at $15 per month, delivers a hosted WP service that provides access to css AND scripting (via plugins) at an unbeatable pricing sweet spot. Squarespace – which has been getting progressively more terrible over time – comes in at $23 per month for their equivalent. The far less code-capable and non-standards-compliant Wix is similarly priced. And, out of the box, WP.com sites dramatically outperform most of those competitors.

    So now what do we have? You can have access to css via the Premium plan ($8 per month) but no script access should you need it. For that, you have to jump all the way to the $25 per month Business plan. The now-defunct Pro plan gave you pretty much the same features as Business but for ten bucks a month less. Why not retain the Pro Plan? If the Business Plan is not materially different, eliminate it and make Pro the actual plan for business pros. Then go all guns-a-blazing after Squarespace, Wix, and the rest. Designers/developers like me will sign up clients by the boatload for a fully-hosted, Automattic-administered WP service like that at that price point. Our clients will like the price, the all-in-one package service, and the nearly full WP feature capability. And we can spin up WP.com sites in seconds.

    If nothing else, please add the Pro plan to the pricing scheme. And maybe stop listening to the I-want-my-free-stuff contingent because they aren’t the ones who will help move WP.com into a truly competitive position against the likes of Squarespace and Wix.

    Liked by 3 people

  55. James

    Great Work and thanks for the information

    Like

  56. brownj1978

    Can people still see my blogs when I’m on the free plan?

    Like

  57. Jason McFadden

    I’m very glad to see the former plans reinstated. I’ll be more relieved once the plan changing stops. Since April, it’s kind of been a roller-coaster. Thanks, WP, for listening to feedback. And thanks for hosting my personal blog.

    Like

  58. John B.Johnson

    ♨️♨️Finally,good thing I was patient enough…I knew there was something fishy,saying it’s Pro then it’s Starter then it’s I don’t know what😂😂…at least now I can think of subscribing to a WordPress.com plan😎

    Liked by 1 person

  59. Balaam's Ass

    the business plan is the one we all need and it’s too expensive…I mean if you would reduce that price so I can afford it, then my blog blows up I’ll pay the annual IN FULL price for the next upgrade but I don’t have $200 laying around and WordPress is kinda lying when you get us to buy the premium because we can’t use any of the plugins the ads told us we would be able to use without upgrading. so…

    Liked by 5 people

  60. Balaam's Ass

    Wow…all these super bloggers able to afford the pro plan? I am happy for y’all, but why, WordPress, is the amount charged annually? I have the premium and all of those plug-ins you said I would get for free are now free WITH AN UPGRADE. That is some chicanery there.

    Liked by 1 person

  61. Balaam's Ass

    WordPress does realize that when you offer services that are pretty expensive and then you do not provide those services, other platforms take notice and one will come along and wipe your company off the map? I already see several trying to do just that. I know you guys boast about being the number one website hosting site but running your business through the lens of greed will only destroy you in the end and that’s just simple physics.

    Like

  62. David Thrift

    I’m glad to see that the previous plans were brought back, and that I can continue on these plans with some of my old sites that have been around awhile. When these were taken away, and the Pro plan was introduced as a “all in one” which for me wasn’t the best option since I frequently buy new websites here, I said it would be a great option between the Premium and Business plan since it would allow small businesses to take advantage of the Woocommerce thing without having to spend a small fortune. I was just in the past few days considering to buy a new domain on the Pro plan to start a new store for my craft products and ebooks I sell using 3rd party storefronts at Storenvy and Gumroad. Now that the Pro plan is no longer available, I have to rethink my whole strategy again, and now the only option if I want to use Woocommerce is the business plan. I suggest again that the Pro plan be added back between the Premium and Business plan, or better yet allow use of plugins on all paid plans and users can upgrade as needed based on storage.

    Liked by 1 person

  63. Pravat Kumar Samal

    On 27.7 2022,I paid Rs1920/- on line but my Blog- pravatagriculturalengineering.in was not renewed for one more year.

    Liked by 1 person

  64. rhudgins

    Hi,  How do I find out what this means specifically for my account?

    Rhonda Hudgins

    Like

  65. marcdoko

    Please restore my email account: fix-fort.com

    Like

  66. jeesusonherraturku8825

    Thank you. I already bought the starter plan though…

    I think this change makes sense for many.

    Like

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