Use the Feedback Button block to add an always-visible button for your audience to share feedback or contact you anytime. This free block is powered by our Crowdsignal service.
Here is an example of how this block looks on a website, with the button placed in the lower-right corner:
We called it a Feedback button, but you can make it your own with a few clicks. Change the button label, customize the form content, and you can ask your site visitors anything you’d like to learn in any way that works for you:
In this guide
To add the block, click on the Block Inserter + icon and search for ‘Feedback Button’. You can also type /feedback and select the block when it appears, like this:
Check out our detailed instructions on how to add content using blocks.
To reveal the block toolbar, you can click on the block, and the toolbar will display:
The Feedback Button block presents the following options in the toolbar:
- Question: This shows you the block before the visitor submits their feedback. You can customize all the text that your visitor will see.
- Submit: This shows what the viewer will see after submitting their feedback. You can customize the text that appears here.
- Change Button Position: Change where on your page the button appears.
When you select a block, you will find additional block settings in the right sidebar. If you do not see the sidebar, you may need to click the Settings icon in the top-right corner to bring up the settings. This icon looks like a square with two uneven columns:
You can view the submitted feedback on our Crowdsignal website. Make sure to sign in with the same WordPress.com account that you have used to insert the block. You can click on the View Results button to be taken directly to the results.
Type a title in the Title box to set the title in your Crowdsignal account. This is visible only to you.
Email notifications of new responses via email are enabled by default. You can toggle the radio button next to Send me responses via email to disable the notifications.
The Feedback Button pop-up will show a message that says “Collect your own feedback with Crowdsignal”. You can click the Upgrade button in the Results settings to remove this message. Upgrading your Crowdsignal account means you can also have unlimited submissions. A free Crowdsignal account allows 2,500 responses.
You can choose the colors of the following elements of your Feedback Button:
- Background color of the Feedback Button
- Text color of the Feedback Button
- Background color of the Feedback Form
- Text color of the Feedback Form
- Button color to submit the Feedback Form
- Button text color to submit the Feedback Form
Under Settings, you can set the Status. The options are:
- Open
- Closed after, allowing you to pick a date in the future when your feedback form will close
- Closed
Use the Show feedback form on options to:
- Show the form when your visitor clicks the button
- Show the form when your visitor hovers their mouse over the button
- Show the form instantly when your visitor arrives on your page
Toggle on the Require Email Address option so that a visitor cannot submit their feedback without also submitting a valid email address.
For more, visit our detailed instructions on Advanced settings.
