pamdevereux

Forum role	Member since	Last activity	Topics created	Replies created
Member	Dec 1, 2008 (16 years)	-	0	1

Forum role: Member
Member since: Dec 1, 2008 (16 years)
Last activity: -
Topics created: 0
Replies created: 1

Bio

I’m drawn to ideas about how businesses and non-profits can improve their performance. I tend to hang at the intersection of Customer Experience and Company Culture, with frequent strolls down Strategic Planning Ave. and the Boulevard of Process Improvement. I earn my keep as a communicator, but my tendencies towards analysis, problem-solving, and systems thinking lead me to believe that I was an engineer in a previous life. Since 2005, I’ve run an independent consulting and contracting practice, offering services in strategic communications and planning, project management, and copywriting.