Why are my Facebook Referral Stats different from my Facebook Ad tats?

en WordPress.com Forums Why are my Facebook Referral Stats different from my Facebook Ad tats?

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  rebeccamorehouse · Member · Sep 21, 2015 at 6:15 am

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  In my stats, I can see how many views were referred to my site via Facebook. However, these stats are different than my monthly Facebook Advertising reports. For example: in my August stats, it says I received 22 views referred by Facebook. However, Facebook Advertisements that I’ve set to link to the WordPress site once people click on it, says it referred 68 clicks. Why are these readings different? Shouldn’t the total Facebook referrals be AT LEAST 68?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 21, 2015 at 7:16 pm

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  Please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supernovia · Staff · Sep 22, 2015 at 10:22 pm

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  Hi @rebeccamorehouse, we’ll contact you via email so we can get screenshots. Cheers :)

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  rebeccamorehouse · Member · Sep 25, 2015 at 10:15 am

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  Thanks @supernovia.

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  supernovia · Staff · Sep 25, 2015 at 5:23 pm

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  You bet. I didn’t hear back from you yet though. Did you get our email?

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  rebeccamorehouse · Member · Oct 14, 2015 at 11:10 pm

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  [attach 1]

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  timethief · Member · Oct 14, 2015 at 11:13 pm

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  You cannot attach anything to a support forum thread. You attach it to the email response you make to Staff.

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  rebeccamorehouse · Member · Oct 14, 2015 at 11:21 pm

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  @supernovia I tried to respond via email… but apparently it was just a link to this thread? Could you send another one so I can respond via email? Thanks.

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  supernovia · Staff · Oct 16, 2015 at 11:57 pm

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  @rebeccamorehouse, I’ve re-sent that email. Thanks!

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