Where is my website?

  • noppenheimer · Member ·

    My website is not showing up on my admin dashboard. Where is my website? I own the domain and it should be showing up on my admin portal to edit. Nothing is showing up.

    Self-declared URL: http://www.rethinkrealestatenj.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-heroponriki · Staff ·

    Hello there!

    Thank you for reaching out! I want to clarify that your site is not hosted with us here at WordPress.com. Therefore, there are limitations to what we can assist you with and advise on. However, I’m here to guide you in the right direction to get the help you need.

    You saw your WordPress site in your WordPress.com dashboard because you connected your site to your WordPress.com account using the Jetpack plugin. However, this connection only allows you to manage certain aspects of your site from that dashboard. If the original site is deleted or disconnected, we also remove that content from your dashboard since the connection is no longer active.

    Since your website is still loading, you’ll need to reconnect Jetpack. Here are some instructions to help you get started: https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reconnecting-jetpack

    If you encounter any difficulties, I recommend reaching out to your host, Bluehost, for assistance with this issue. Since they’re hosting your site’s files, they have access to those files and are best equipped to help you identify and resolve this problem. You can contact Bluehost here: https://www.bluehost.com/contact

    I hope this information proves helpful! Let me know if you have any further questions.

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