Website Failure

  • jay3764a849853d · Member ·

    Hello,

    I tried uploading an image and now my website won’t load at all. How can I revert back to the stage before I uploaded the image.

    Thank you,
    Jay

    Site: https://www.edmission.co.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • staff-heroponriki · Staff ·

    Hi Jay:

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted at GoDaddy.

    We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue.

    Hope that helps.

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