Web site down

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  paulponton28 · Member · Aug 8, 2018 at 7:13 pm

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  Went in to update site. Word Press asked for permission to update plug-ins etc.
  Permission was given. Site closed inadvertently. Now unable to access site by any means. Please advise. Paul Ponton. Site is Whispering Dragon Center,

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  timethief · Member · Aug 8, 2018 at 7:16 pm

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  What is the URL of the site?

  We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. Know that WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

  To save time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.

  If the site is not on WordPress.COM servers contact your web host for hosting issues. For software issues post to the WordPress.ORG support forums.

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  timethief · Member · Aug 8, 2018 at 7:18 pm

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  whispering-dragon.com is a WordPress.ORG software install hosted by TierPoint, not by WordPress.COM
  Name Servers:
  ns1.arvixeshared.com
  ns2.arvixeshared.com

  We provide support only for sites hosted on WordPress.COM servers. You are posting to the wrong support forum. Know that WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

  Contact your web host for hosting issues. For software issues post to the WordPress.ORG support forums.

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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