Videos freezing after upload

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  • #3420365

    So i’m uploading videos on a wedding platform which hosts videos and photos. Recently i’ve encountered a bug whereby when I upload the file shows the full duration of the video but freezes at a certain point, i am unable to click the play button or pause etc. it completely freezes. Can anyone point me in the right direction?

    In terms of render settings i’m using H264 at 1080p 25 FPS VBR 1 Pass

    #3420451

    Hi there,

    What is the address of the site you are referring to?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

    https://wordpress.org/support/forums/

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