"Use a large and visually striking layout" option no longer works

hwakefield · Member · Sep 30, 2014 at 3:56 pm
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I used to enjoy the “Use a large and visually striking layout” option on my Chronicle Themed blog, but now the pics have disappeared. I have done nothing to change my posts, and have tried to remedy the problem by unclicking and then reclicking the option box in the Reading section under Settings. Please advise.

The blog I need help with is: (visible only to logged in users)
timethief · Member · Sep 30, 2014 at 4:36 pm
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Hi there,
Here are some useful links for you:
Detailed theme description page link http://theme.wordpress.com/themes/chronicle/
Chronicle support doc link http://theme.wordpress.com/themes/chronicle/support/
Live demo site link http://chronicledemo.wordpress.com/
The premium theme support forum link for Chronicle is http://premium-themes.forums.wordpress.com/forum/chronicle
hwakefield · Member · Sep 30, 2014 at 5:42 pm
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I appreciate the effort, but links are not helpful because I already know how to engage the related content feature. Like the switch on a lamp, you activate or “turn it on” by checking the box next to “Use a large and visually striking layout.” I have done in the past and it worked.

Now, for some reason, the feature does not work despite the fact that the box is checked or the switch is “on,” much like the burning out of a bulb would render a lamp useless even though the box is checked or the “switch is on.” What I need now is someone who can direct me on how to change the bulb.
timethief · Member · Sep 30, 2014 at 5:45 pm
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We don’t provide premium theme support here and I apologize for not making that clear above. You need to post to the premium theme support forum link for Chronicle is http://premium-themes.forums.wordpress.com/forum/chronicle
hwakefield · Member · Sep 30, 2014 at 5:49 pm
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I’m sorry about that. Thank you for the redirection.
timethief · Member · Sep 30, 2014 at 5:57 pm
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No problem. Sorry I wasn’t crystal clear from the outset. Premium theme purchasers get their theme support directly from their theme’s designer in the relevant premium theme support forum dedicated for such use. Best wishes.
hwakefield · Member · Sep 30, 2014 at 6:34 pm
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Sorry to keep bothering you, but there is no place to leave a question on any of those sites like there is here. Am I missing something?
timethief · Member · Sep 30, 2014 at 6:39 pm
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You must be logged in as Admin under the exact same username account that registered the blog and purchased the premium theme. Then you will find a link that enables you to start a thread in the support forum. I believe the link is found at Dashboard > Appearance but it could be at Dashboard > Appearance > Themes

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timethief · Member · Sep 30, 2014 at 6:41 pm
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P.S. To make sure you are able to post a thread here http://premium-themes.forums.wordpress.com/forum/chronicle I’ll tag this thread for a Support Staff follow-up.
amightywp · Member · Oct 5, 2014 at 7:57 pm
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Hi there,

I actually addressed where to go to post on Chronicle’s forum right here:

https://en.forums.wordpress.com/topic/chronicle-theme-support-forum-has-no-place-for-me-to-post-a-question

Did you continue to have problems? Let me know!

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