‘This domain is already mapped to a WordPress.com site.’

en WordPress.com Forums ‘This domain is already mapped to a WordPress.com site.’

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  lildubljmint · Member · Jan 18, 2023 at 2:52 pm

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  This is a website for a client, who has already purchased the domain ‘mapleviewmemorycare.com’ however when we try to connect the domain to this website (which currently uses the free domain ‘mapleviewmemorycare5.wordpress.com’ it gives us the error message ‘This domain is already mapped to a WordPress.com site.’

  Can someone please cancel any existing domain mapping, so that we can connect the domain (which we own) and get on with building the new website?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jan 18, 2023 at 3:33 pm

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  WordPress.com never cancels a domain mapping on demand, only the owner is able to do so. Make sure you client logs in to his account and proceeds.

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  yaxnews · Member · Feb 23, 2023 at 12:47 pm

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  my domain is parked. what can i do and how to re use it

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  staartmees · Member · Feb 23, 2023 at 12:54 pm

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  mapleviewmemorycare.com brings me to https://mapleviewmemorycare.wpcomstaging.com/

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  aleone89 · Staff · Feb 23, 2023 at 3:59 pm

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  Hey there,

  To confirm, have you (or the client) purchased the domain: mapleviewmemorycare.com – outside of WordPress.com?

  The answer to the above will confirm next steps.

  Many thanks.

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  iamkellysheppard · Member · Feb 27, 2023 at 11:30 pm

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  Please help I have domain name pilatesinthehamptons.com I believe I used a wrong email and I can not log in to work on the site tit says

  This domain is already mapped to a WordPress.com site

  PLS help

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  aisajib · Staff · Feb 28, 2023 at 4:49 am

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  Hi @iamkellysheppard ,
  Please open a new thread here so that we can help you without sending unwanted email notifications to the original poster of this thread.

  Generally speaking, if you’re unable to log into the correct WordPress.com account, please fill out the account recovery form here. This will submit the information to us, and we’ll get back to you via email to help you log in. We are unable to help with account recovery in this forum, so you’ll need to send us the required information via the account recovery form.

  Thanks!

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