They change this app to build website

  • danielbb77bb · Member ·

    [redacted] … I have built websites with you before. [redacted] !

    The blog I need help with is: (visible only to logged in users)

  • saadahsan · Member ·

    Hi there,

    I apologize for any frustration you’ve encountered with WordPress. Your feedback is important to us, and we want to address your concerns appropriately. To better understand our refund policy and the process, I recommend reviewing the information available at this link:

    WP
    Refund a Purchase
    in WordPress.com Support
    3 min read
    WordPress.com is happy to issue refunds for purchases within our refund timeframes. You can cancel most purchases directly from Upgrades → Purchases in your WordPress.com dashboard. How to Get a Refund You can refund eligible WordPress.com purchases by visiting your Account profile page, through your avatar in the top right corner of your WordPress.com account. The profile picture on

    If you believe a refund is warranted, please reach out to us as soon as possible within the refund timeframe. You can contact our support team directly using this link: https://wordpress.com/help/contact.

    I want to assure you that your request has been informed to our moderator, who will carefully review your situation and work towards a resolution.

    Thank you for your understanding, and we look forward to assisting you further. Your satisfaction is our priority, and we aim to resolve any issues you may have. If you have any additional questions or need further assistance, don’t hesitate to reach out. We are here to help in any way we can.

  • staff-totoro · Staff ·

    Hi @danielbb77bb I have edited your post to comply with our community standards here, thank you for your understanding.

    I can confirm you have already canceled your Personal plan, which has resulted in a partial refund. You can see that here: https://wordpress.com/me/purchases/billing/

    Your domain is still active however. If you wish to cancel your domain as well (which will release all funds) you can do that by choosing the “cancel domain” option here: https://wordpress.com/me/purchases/danielbernardinit.wordpress.com/21458962

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