I purchased the solar theme from wordpress but now my webdesigner is saying it cant be used for a self hosting site because there’s no file to download.
So I decided to opt for the refund. But I’ve been trying to click on the refund button on the theme upgrade box and it’s not working. Please help me.
I’ve removed and refunded your Upgrade, as requested. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.
If you have any more questions regarding this transaction, let me know :-)
Thank you! :) I was going crazy clicking the button.
Have a good day.
If you have any other questions regarding WordPress.com, please let us know :-)
Hello, I purchaeed designer theme from wordpresscom and then the next day, I found out it was not able to download onto my hosting.
and can’t add plug-in into it. So I want to get a full refund of my purchasing. But I could’t find refund page on admin area.
Could you help me to get a refund ?
Or let me know where to ask.
Provided you are within the 30 days allowed and you are logged in as Admin under the exact same username account that purchased the premium, you ought to be able to request a refund from your dashboard > Store > My Upgrades
Note: It takes from 1 – 2 weeks for the refund to be received.
I’m having a similar issues. I purchased my theme earlier today and now trying to click the refund button, but nothing happens.
I was so worried about this.
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