The card details fields at the checkout field are black

kylewilliams9977gmailcom · Member · Mar 17, 2024 at 2:44 am
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Like the title says, they are all filled with black color and the customer can’t see the numbers they’re typing… I tried everything I knew in CSS to change it but nothing worked. Why is this happening? Please help me fix it asap.

WP.com: Yes
Jetpack: Yes
Correct account: Yes

The blog I need help with is: (visible only to moderators and staff)
kylewilliams9977gmailcom · Member · Mar 17, 2024 at 2:47 am
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this is how it looks like
staff-oikake · Staff · Mar 18, 2024 at 1:07 pm
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Hi,

I’ve checked it, and the site lordyon.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.

You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/

Your site is hosted with Cloudflare. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community

If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here.

Hope this helps!
webrndexperts · Member · Mar 18, 2024 at 1:25 pm
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Hi,

share the FTP details I will solve this, there is a background color to be there

Or you need to set the custom CSS like this

input#Field-numberInput {
1. background: none;
}
justjennifer · Member · Mar 18, 2024 at 2:17 pm
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@kylewilliams9977gmailcom it goes without saying that you should never share your log in details (of any kind) with someone other than your web hosting provider in a secure environment.

@webrndexperts If you wish to make a suggestion to help @kylewilliams9977gmailcom resolve their issue, do that here publicly.

Please take a moment to read our community standards and best practices here https://wordpress.com/forums/topic/best-practices-community-standards/
kylewilliams9977gmailcom · Member · Mar 18, 2024 at 6:15 pm
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What does this have to with anything with hosting? I’m talking about an error in your WordPress theme “Blocksy” or whatever it’s called. Or maybe it’s just an error in the woocommerce layout after the new update.

Since no one was able to help me, please tell me how to reach support PRIVATELY IN A PRIVATE CHAT because that option did not exist yesterday when I looked for it.

Also, please delete my entire thread here and please REFRAIN FROM POSTING MY WEBSITE NAME IN PUBLIC AS I DID NOT DO IT ON PURPOSE.
justjennifer · Member · Mar 18, 2024 at 7:52 pm
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In short, these forums you’ve posted to assist free websites hosted on WordPress.com, the hosting provider. If you’re not sure of the difference between WordPress.com and the open source WordPress software, check out this guide: https://wordpress.com/support/com-vs-org/

If you need help specifically with the “Blocksy” theme, you can reach out to the theme author’s support which you can find at https://creativethemes.com/blocksy/

For WooCommerce support, if you have a paid WooCommerce extension, you can open a ticket at https://woocommerce.com/my-account/create-a-ticket/ Otherwise, you’re welcome to post for support at https://wordpress.org/support/plugin/woocommerce/

Hope that helps point you in the right direction.
kylewilliams9977gmailcom · Member · Mar 19, 2024 at 8:16 pm
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Actually it’s working now. Turns out the culprits were YayMail, Nicepage, and Button Generator plugins. There was also something in a Woocommerce plugin I forgot what it was…I was trying too many things I didn’t notice.

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