Talk Talk 'No Data Received' error

  • I feel ashamed that the UK how has to join the list of countries like North Korea, China, Saudi Arabia, and Russia who block WordPress because they have issues with some of the blogs.

  • . I have been in direct contact with TalkTalk chief executive Dido Harding’s office over this, and they are trying to claim that the Internet Watch Foundation ‘ordered’ them to block a WordPress site, even though its actually just a voluntary body. Their tecchies were working on it following my complaint so I think it may have had the desired effect.

  • Hi barryturnbull, that is really interesting and if this is the cause of the problem why did they not get WP to take this site down, rather than get the ISP to block it?

  • Ta muchly barry… (shame on ‘happiness’ engineers weren’t able to tell users). Think probably encountered source of this issue in my comments spam folder so…
    STRONGLY RECOMMEND EVERYONE CHECKS THEIR SPAM FOLDERS as I’ve just found two comments on my recent posts and whose Authors are shown in Chinese script. They are very supportive of my posts BUT close in suggesting I visit their sites, which are linked to porn!!

    I came upon them accidentally as nothing had been flagged for my moderation. (I’d accidentally deleted my own reply to a comment. So I went hunting to restore it and found that defiling junk.) Will provide full addresses to WP on separate thread.

  • Thanks for the above tips!

  • The Internet Watch Foundation told me that they only approach UK ISPs when illegal URLs are reported to them, not the hosts. This makes their job much easier of course, especially since they have just been given a £1m sweetener from Google of America. I have warned TalkTalk that disrupting business websites could leave them open to civil litigation in the event of lost revenue. I am not impressed that the ‘happiness engineers’ I have contacted personally have not responded and neither has Automattic. When I get an official explanation from TalkTalk, I’ll let everyone know.

  • I checked me Spam folder and I had similar comments too. I didn’t follow the links just in case. Needless to say I deleted these comments from the folder!

    One give-away as to their true origin was the phrase ‘I think your writing style is awesome’. I’m good … but not that good ;-)

  • “Security Fears Re-emerge Over UK ISP TalkTalk and Huawei Internet Filter”, here

    Security Fears Re-emerge Over UK ISP TalkTalk and Huawei Internet Filter

    The story gets messier and more concerning.

    One tweet from TalkTalk that I saw stated, in response to a complaint about lack of access to WordPress, that the customer had been “recategorised” which fixed the problem.

    But, in the light of the article above, TalkTalk may not be in control. Claims that it is the IWF may be genuinely believed. It might be that the real cause is camouflaged during or after the event. Certainly the IWF state that they only seek to block specific URL’s.

    It seems clear that nobody really knows what has been happening and that we absolutley need to know. It is the only way the ISP’s, hosts and users can find protection.

  • @barryturnbull — How did you try to contact us? I see a thread from about a week ago that confirmed your issue was related to the IWF/TalkTalk issue. If you have contact information for someone at that level at TalkTalk, I can happily pass it along to our senior systems and legal folks. I’ll send you an e-mail in a few moments.

    As soon as a suspected site is reported to us, we take action on report (typically within a day). During the last episode, our understanding from the IWF was that they don’t actively block sites themselves, but pass sites that are potentially at issue to the ISPs. The ISPs can block (or not) the site based on how they would like. It appears that TalkTalk is blocking at the IP level instead of at the domain level (e.g. instead of blocking randomsite.wordpress.com, it blocks the IP addresses used to reach WordPress.com’s servers).

    In this case, as of Nov 27th, IWF reported to us that “there is nothing on WordPress on the IWF list at present”.

    I hear your frustration and share it. I wish we could wave a wand and fix everything. We’ll keep this thread updated as we know more.

  • This should clear matters up. TalkTalk have confirmed to me today at the highest level that their action on behalf of IWF was the cause of disruptions. Read: http://tinyurl.com/maxkruj

  • Thanks, Barry. We’re still waiting a response from TalkTalk as they haven’t confirmed with us and IWF is still stating that we’re not on their list.

    We’ll post more here and on https://en.forums.wordpress.com/topic/dashboard-errors-related-to-talktalk-isp-issue when we have more to report.

  • access to my blog denied. you can read: Fatal error: Call to a member function getView() on a non-object in /membri/elideconciatori/wp-content/plugins/ready-backup/modules/adminmenu/views/adminmenu.php on line 24
    please, solve the problem!

  • Hi @elideconciatori – that sounds like an error with a self-hosted version of WordPress. This forum is for technical support for sites hosted on WordPress.com only.

    For WordPress.org support, visit http://wordpress.org/support/. More about the difference between WordPress.com and WordPress.org visit WordPress.com and WordPress.org.

    In your case, sounds like the Ready Backup plugin is throwing the error. You can login to your site via FTP and rename the /membri/elideconciatori/wp-content/plugins/ready-backup/ to force-deactivate the plugin and regain access to your site. If you have any questions about this, please open a thread at http://wordpress.org/support/ as I can’t provide additional support here.

    Thanks!

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