Subscriber list

mamafitdaily · Member · Oct 8, 2023 at 9:09 pm
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my page says that I have 24 subscribers, and I found where they should be, but then there is nothing there…do i need to upgrade plans or am i just missing something?

The blog I need help with is: (visible only to logged in users)
staff-dragon · Staff · Oct 9, 2023 at 6:34 pm
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Hey there,

You can find your subscribers under Users > Subscribers. Can you clarify where you are seeing that you have 24 subscribers that are not showing under your subscriber list?

Thanks, look forward to hearing from you.
justagirlandabackpack · Member · Oct 30, 2023 at 9:21 pm
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Hi, I am having a similar issue. I started a question here https://wordpress.com/forums/topic/dashboard-doesnt-have-users-subscribers/#post-3998994 .

There is no Users > Subscribers on mine

Is there somewhere else I can find this list?
staff-totoro · Staff · Oct 31, 2023 at 12:12 am
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Hi @justagirlandabackpack

It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. Although we do offer a built in Subscribers tab on WordPress.com it may not show by default for self-hosted WordPress sites using the Jetpack plugin.

We are not able to take a closer look at your site (since it is hosted at Bluehost and not on our WordPress.com managed hosting. But it may be the case that you do not have this feature turned on yet. You may want to try the steps recommended here:

Jetpack

If you continue to have issues with subscribers on justagirlandabackpack.blog, we will not be able to look further here, but you can report this issue to Jetpack staff by asking here. Thanks!

https://wordpress.org/support/plugin/jetpack/

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