Back to Support Grow Your Audience Blogging Manage Your Subscribers

Manage Your Subscribers

Each time you publish a new post, your subscribers receive an update via email, in their Reader, or both depending on their settings. This guide will explain how to manage your site’s subscribers.

View Your Subscribers

To view your subscribers:

  1. Visit your site’s dashboard.
  2. Navigate to Users → Subscribers.
Subscribers shown under Users in the dashboard.
Users → Subscribers

Here, you will see a list of people subscribed to your site’s blog posts:

If someone subscribes via email and later creates a account, they will appear as a subscriber.

Next to each subscriber, you can identify their Subscription type (free or paid) and the date they subscribed to your site.

Use the options at the top of the Subscribers list to:

The Subscribers screen

Download Subscriber List

To download a list of all email addresses, click on the ellipses (three dots) in the top right corner of the screen, beside the Add subscribers button. Click the Download subscribers as CSV button to save a CSV file to your computer containing all email addresses. You can then use that file to import your subscribers to another platform like Mailpoet.

The ellipses is clicked to reveal the 'download subscribers as CSV option'.
Click the … to reveal the download option

Add New Subscribers

To add subscribers to your site:

  1. Visit your site’s dashboard.
  2. Navigate to Users → Subscribers.
  3. Click on the + Add subscribers button in the top right corner.
  4. Type the email addresses of your new subscribers in the box provided. After filling in three boxes, additional boxes will appear (up to a maximum of six at a time.)
    • Alternatively, click the upload a CSV file link to add a large list of subscribers. See Import Subscribers for more.
  5. Click the Add subscribers button to finish.

To encourage people to subscribe to your posts, you can add a Subscribe block in a prominent position on your site. Here’s an example:

Notify Subscribers

When you publish a new post, an email is sent to all your email subscribers. When you click Publish on a new post, scroll down until you see the number of subscribers the post will be sent to: will only send out notifications for new public posts. If an email was not sent to your subscribers, possible reasons include:

Subscriber Stats

You can access detailed statistics and insights about your subscribers.

Overall Subscriber Stats

To access detailed information about your site’s subscribers:

  1. Visit your dashboard.
  2. Click on Stats on the left side navigation.
  3. Select the Subscribers tab:
Stats with the Susbcribers tab selected.

The Subscribers screen shows the following information:

Individual Subscriber Stats

You can view stats for individual subscribers by following these steps:

  1. Visit your dashboard.
  2. Navigate to Users → Subscribers.
  3. Click on the three horizontal dots in front of a subscriber name.
  4. Select View.

Here, you’ll find the following stats:

A subscriber's stats are shown.
Information for a specific subscriber

Remove a Subscriber

To delete a subscriber:

  1. Visit your site’s dashboard.
  2. Navigate to Users → Subscribers.
  3. Click on the three dots next to the subscriber you would like to remove.
  4. Click the Remove button next to their name:
Screenshot showing the subscriber details and remove button to remove the subscriber.
Remove a subscriber
  1. A popup will appear. Click the Remove subscriber button to confirm that you no longer wish for this person to receive new notifications from your site.

Was this guide helpful for you?

Not quite what you're looking for? Get Help!

Copied to clipboard!