“Still chat with us” or “Still email us” button on Help Center does nothing

en WordPress.com Forums “Still chat with us” or “Still email us” button on Help Center does nothing

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  antoniobernabe8b4c201f54 · Member · Mar 14, 2024 at 6:50 pm

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  Hi,

  Anyone knows why the Help Center buttons to request help does nothing? I’m trying to contact support for an urgent problem and I’m unable to send an email or create a chat.

  Thanks

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  staff-dragon · Staff · Mar 25, 2024 at 6:29 pm

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  Hey there,

  It looks like there was an issue with your site’s Jetpack connection, which was preventing you from connecting to support. I was able to reconnect your site to resolve the Jetpack error, so you should have no issues connecting to support. We can also assist with any other issues here.

  Hope this helps!

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