Still being billed for my canceled services

en WordPress.com Forums Still being billed for my canceled services

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  henricst · Member · Feb 12, 2016 at 8:44 am

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  Dear Sir or Madam,

  I tried to cancel my subscription from vaultpress in January already. I have not used this service since. I do not understand why I am being billed $5 for February. Can you please ensure that all my purchases/subscriptions are cancelled. I switched to another CMS and there do not need any wordpress related services.

  Kind regards,

  Jan Stoenner

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  justjennifer · Member · Feb 12, 2016 at 10:15 am

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  Hi there, you’ve posted in to the forums for sites hosted on WordPressdotcom

  For issues cancelling your VaultPress subscription, please see the information here:
  https://help.vaultpress.com/faq/#cancel

  More VaultPress support can be found here: https://help.vaultpress.com/

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  henricst · Member · Feb 12, 2016 at 10:27 am

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  Great thank you very much.

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