stats not working for the past few days
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Is this really how to report something like this nowadays? If not, what is?
The blog I need help with is: (visible only to logged in users)
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Hey there jonudell, I’m seeing stats associated with the site you linked here. Can you share a few more details about what isn’t working?
Also, if you view in another browser can you see them there? Just as a troubleshooting step.
The fastest way to report since you have direct support is here, by the way, since your plan gets direct chat-based support. You’d be welcome to follow up there if you’d like:
https://wordpress.com/help/contact -
Hey there, so at that link (help/contact) this happens:
We had trouble loading the support information for your account. Please check your internet connection and reload the page, or try again later.
The problem was temporarily resolved but now is back. The stats topline numbers show up but the charts and details do not. Also the comments page is empty with “failed to retrieve comments for site”
Needs a reboot maybe? -
Hello there,
Hmm, I’m unable to replicate the behaviour you’re experiencing.
Out of curiosity, what browser are you using? Are there any adblockers in use?
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