Refund

  • recipesfrommothertoson · Member ·

    I purchased yesterday the Veggie theme because I thought it would allow me to change the footer. I discovered that this is not correct and that I would need to purchase the premiere package with a monthly charge in order to do this. Can I get a refund and revert back to the free theme that I originally had? Please advise as soon as possible. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • timethief · Member ·

    Yes. Refunds have time limits. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

    Note: It takes 1 – 2 weeks for the refund to be received.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  • The topic ‘Refund’ is closed to new replies.