‘Purchases are currently disabled. Please contact us to re-enable purchases.’

en WordPress.com Forums ‘Purchases are currently disabled. Please contact us to re-enable purchases.’

• 

  hawktrufflemars56367 · Member · Jan 14, 2022 at 5:24 pm

  • Copy link
  • Add topic to favorites

  I need to add a new credit card and WordPress won’t let me, HELP

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-blorbo · Staff · Jan 14, 2022 at 8:04 pm

  • Copy link

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport@wordpress.com if you prefer that.

• 

  hawktrufflemars56367 · Member · Jan 14, 2022 at 8:06 pm

  • Copy link

  That link doesn’t work, says my website is not found even though I am logged in

• 

  staff-blorbo · Staff · Jan 14, 2022 at 8:13 pm

  • Copy link

  I see you’ve sent an email to our billing support team 6 minutes ago.

  They’ll reply via email as soon as they can, this is not something we can assist with on the public forums.

• The topic ‘‘Purchases are currently disabled. Please contact us to re-enable purchases.’’ is closed to new replies.