‘Purchases are currently disabled. Please contact us to re-enable purchases.’

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  • #3777422

    hawktrufflemars56367
    Member
    Original poster

    I need to add a new credit card and WordPress won’t let me, HELP

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

    #3777497

    macmanx
    Staff

    Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

    You can also send an email directly to billingsupport@wordpress.com if you prefer that.

    #3777500

    hawktrufflemars56367
    Member
    Original poster

    That link doesn’t work, says my website is not found even though I am logged in

    #3777511

    macmanx
    Staff

    I see you’ve sent an email to our billing support team 6 minutes ago.

    They’ll reply via email as soon as they can, this is not something we can assist with on the public forums.

The topic ‘‘Purchases are currently disabled. Please contact us to re-enable purchases.’’ is closed to new replies.