Podcast player not showing

maidcafsupportgroup1655 · Member · Mar 10, 2022 at 7:32 pm
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Hello,

When looking at the website, it does not show the podcast bar, just the link. I have tried fixing this but for whatever reason, it’s not working. It doesn’t happen with all of the blog posts. When scrolling some of the podcast players will show, then with others it will be gone and the link will just be there in its place. What can I do to fix this?

WP.com: Yes
Correct account: Yes

The blog I need help with is: (visible only to logged in users)
cuellin · Member · Mar 11, 2022 at 5:07 am
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Hi there maidcafsupportgroup1655

I’m going to describe what the problem looks like to me so you can check if we are talking about the same issue.

When I loaded your “Episodes” page, I see the first 10 blog post of the podcast as a podcast player, and from then to the end I see a link instead of the player.

This seems to be an issue with the infinite scroll that you have enabled. If you check your URL when scrolling down the episodes, you’ll notice that the audio player shows until the URL changes to /page/2/.
I’m guessing this is a bug that needs fixing, so I’m tagging staff so they can double-check my assessment.

In the meantime, you could deactivate the feature and check if that solved the problem: https://wordpress.com/support/infinite-scroll/#disabling-infinite-scroll
You can follow this link to get to those settings faster https://wordpress.com/settings/writing/

And you can adjust the number of episodes you are showing on your feed. Follow this guide to do so: https://wordpress.com/support/audio/podcasting/#adjust-the-number-of-episodes-in-your-feed

Let me know if this helped you fix it.
Good luck!
staff-mckluskey · Staff · Mar 11, 2022 at 8:43 am
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Hi there!

Great find about the possible infinite scroll connection, @cuellin!

@maidcafsupportgroup1655, can you confirm if disabling infinite scroll for your site changes anything?
cuellin · Member · Mar 11, 2022 at 5:30 pm
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Thanks @staff-mckluskey 😉 glad I could help
maidcafsupportgroup1655 · Member · Mar 11, 2022 at 10:59 pm
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It worked to some degree. But when going to the next list of episodes it only has the links and not the podcast player.
staff-blorbo · Staff · Mar 12, 2022 at 7:00 pm
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I see what you mean!

I was able to reproduce the issue and have reported it to our developers: https://github.com/Automattic/jetpack/issues/23406
maidcafsupportgroup1655 · Member · Mar 13, 2022 at 3:26 am
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Thank you very much for keeping me posted!

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