Notifications not showing

shanarae14 · Member · Feb 19, 2018 at 9:21 pm
Copy link

Add topic to favorites
On the black bar at the top where it says, My Sites, Reader etc., there is a bell that indicates you have notifications, when I click on it, it stays blank with just a circle going round…and round…and round…

Help please, I would like to know what I’m being notified of!

The blog I need help with is: (visible only to logged in users)
shridevibhat · Member · Feb 20, 2018 at 7:12 am
Copy link
Looks like the notifications are not being loaded properly. To fix this, you can try the steps given by fstat in this thread https://en.forums.wordpress.com/topic/why-are-my-notifications-not-loading-when-i-press-the-notification-button?replies=4

You can also read more about Notifications here https://en.support.wordpress.com/notifications/

Hope this helps…
shanarae14 · Member · Feb 20, 2018 at 8:39 am
Copy link
Thanks, but none of that worked, just a WP glitch that hopefully will sort itself out at some point.
timethief · Member · Feb 20, 2018 at 5:47 pm
Copy link
@shanarae14

You appear to be describing either a connectivity issue or a browser related issue.

Please act on all the tips here https://en.support.wordpress.com/browser-issues/ first.

• Make sure you are running an up to date browser version found at http://browsehappy.com
• Make sure you have both JavaScript and third party cookies enabled https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies.
• Disable any adblocker browser add-ons and all browser extensions and adons.
• Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
• Try using another browser.

If you are not successful please post this specific info here:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
shanarae14 · Member · Feb 20, 2018 at 7:35 pm
Copy link
Interestingly the notifications worked when I was in the ‘Reader’ section, I have now enabled cookies and it seems to be working ok in the Dashboard.

Thanks for your help :)
timethief · Member · Feb 20, 2018 at 10:33 pm
Copy link
Hi there,
Yes, cookies must be enabled. :)

Preview Problems and Third-Party Cookies

No items found.