Migrating my Website
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I’m looking to migrate my website from WordPress to Wix. Is there a way to transfer my customers and their info to the new site? Thanks!
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Hi there,
What is the URL of the site you want to migrate? The account you’re using to post here only owns the free site, https://joshuacoffin320.wordpress.com/. That site hasn’t been updated since 2017, and doesn’t contain any customer info.
Whether or not this is possible would depend on exactly how your current site is set up, specifically where and how customer data is stored. If you’re speaking of customers in terms of an online store, this wound depend on the options available in the ecommerce plugin you’re using, so contacting support for that plugin is your best option.
Otherwise, if you’re using the open source WordPress software at another host, you can ask the WordPress.org community for advice at https://wordpress.org/support/forums/
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Hey there, sorry. I’m posted the question from my personal account. The website I’m working on is tricityrecord.com. Does that provide any more info for you?
Thank you for your response and helpful information. I very much appreciate it!
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That site is not hosted with us on WordPress.com, so we have no access to it’s dashboard, and no information on how exactly it’s configured.
So please follow my advice from my comment above – if you’re using an ecommerce plugin, contact support for that plugin to find out if they offer an export option for data stored via that plugin, and contact Wix directly to find out if they have an importer that is compatible with the export you have available.
Same for subscribers you have via any subscription plugin.
You can also ask the WordPress.org community for advice, but in the end this will come down to which import options Wix offer on their end, more than what you can export from your WordPress site.
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