Media Not Uploading
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I have three blogs hosted by WordPress.com but none will allow me to upload media
The blog I need help with is: (visible only to logged in users)
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If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
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http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
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Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
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5. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) And what any error reports you receive state. -
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I have tried using my iMAC, my Macbook Air, Safari 6.1, Safari 5.1.10 and Firefox 25.0.1 and I have not been able to upload files to any of my blogs. Have emptied cache etc but no change.
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I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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To confirm, this is for the site at onhisbike.wordpress.com?
When you say you cannot upload media, could you please provide a few more details for me?
Are you clicking on the “Add Media” button? How far do you get before you run into trouble? Are you missing functionality (like buttons or options), are you getting error messages, or does it look like everything is working but the media doesn’t appear?
It would also be very helpful if you could please take a screenshot at the point where you are having difficulties, and upload the image to a free image sharing service so I can take a look:
http://en.support.wordpress.com/make-a-screenshot/And finally, are you located in the UK? If so, it’s possible this ongoing issue is affecting you, as I have seen others with media library issues:
https://en.forums.wordpress.com/topic/dashboard-errors-related-to-talktalk-isp-issue?replies=3 -
One more thing that would really help us pin this issue down.
Please report which browser(s) and browser versions you’re using, and please check for javascript errors in the browser.
To do this, please see the instructions at http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis
(you can disregard steps 1 & 2 on that page, and just look for steps on finding errors in your particular browser).
If you find any errors, please let me know.
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