Lost password on bitnami-wordpress

  • sifruen8844ca2113e6 · Member ·

    I can not recover my login credentials

  • staff-mckluskey · Staff ·

    Hi there!

    What’s the address of the site you’re trying to access?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

    https://wordpress.org/support/forums/

  • sifruen8844ca2113e6 · Member ·

    matchinus.com

    your expert help would be appreciated. The problem is I didn’t get any email confirmation and I tried all my email and still no joy. There was even some long name that didn’t work either. It’s a real problem doing this. I want to host on google and bought the package through them but they are no help.

  • staff-mckluskey · Staff ·

    Thanks for the details, unfortunately we won’t be able to help you here as your site is hosted on Google, not on WordPress.com.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  • sifruen8844ca2113e6 · Member ·

    Thanks Fresta,
    with my wordpress.com subscription, I don’t want to see tripart.wordpress.com can I get the ‘wordpress’ removed from the domain? is there a S certificate just for my site?

    I have email from google and own the domain.

    Thank you.

  • staff-doublebassd · Staff ·

    Hi there,

    Is this in regards to https://tripartllp.wordpress.com/? Yes, you can either map your current domain to your WordPress.com site, transfer your domain over to WordPress.com, or register a new .com domain for your site.

    For more information, please visit:

    https://wordpress.com/support/domains/

    Thanks,

  • sifruen8844ca2113e6 · Member ·

    Thanks Fresa & Darnel,

    Indeed very good info. Not everyone (like me) actually reads the many thousands of ‘how-to’ documents.

    The clarification of WP.org and WP.com was enlightening. The takeaway being .com is for non-technical and with a simple blog or info web site. .org is for professionals and the daredevils to try and ‘work it out’ as I tried.

    The solution is to lost PW on .Org is:

    Note; the default password stays on the account, it can not be used on the login if you change it… BUT You do use this ‘default’ if you run the password reset functions below. Go to your SSH console.

    Script 1, to run a command so you change the live PW back to default.

    sudo mysql -u root -p bitnami_wordpress -e “SELECT * FROM wp_users;”

    Script 2 to reset the default, back to the live password

    sudo mysql -u root -p bitnami_wordpress -e “UPDATE wp_users SET user_pass=MD5(‘PASSWORD’) WHERE ID=’1′;”

    Replace PASSWORD with the default for your account. When you Run the final script 2, there is no confirmation.

    Go back to the WP login and use the default password.
    Changing your password is important, but make sure your password saver (I used google – which isn’t ideal!! – another lesson learnt) actually saves the password. Record it somewhere safe as a backup.

    end

    Thanks.

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