I’m trying to upgrade my plan to Business, keep getting error

en WordPress.com Forums I’m trying to upgrade my plan to Business, keep getting error

• 

  captbob02 · Member · Jul 31, 2020 at 7:36 pm

  • Copy link
  • Add topic to favorites

  I’m trying to pay $300 to upgrade my plan to business, however I keep getting denied. I’ve called my bank, and they’re saying there isn’t any issue on their side of things. The error I keep receiving is ‘The transaction was declined. Please contact support quoting error AXLZNE.’ Please help asap

• 

  supernovia · Staff · Jul 31, 2020 at 10:18 pm

  • Copy link

  Hi @captbobs, we’ll check in with our billing team on that. If there was a link in the error message for contacting support, you can use that too.

• The topic ‘I’m trying to upgrade my plan to Business, keep getting error’ is closed to new replies.