I Bought 10 Credits to updade my domain but WordPress STOLE my MONEY

healthyyakima · Member · Mar 27, 2009 at 10:48 pm
Copy link

Add topic to favorites
I logged on and I told me I needed to update my domain. So I told it to renew the domain and it said I needed 10 credits. So I bought 10 credits through paypal. But my credits never showed up. I bought them on Monday, (now it’s Friday) and the money has been taken out of my bank account but I still have no credits. WHY??!! They stole my money and I am not very pleased!!!!!!!!!
Please Help if possible,
Thanks

The blog I need help with is: (visible only to logged in users)
carocat · Member · Mar 27, 2009 at 11:13 pm
Copy link
Hi there.

I’m pretty sure they didn’t steal your money. Transaction via PayPal can take days. I’ve found they normally take 5 working days, but I’ve noticed delays of a month before.

Can you tell us what the status in your PayPal account is? Has the money gone through there yet? Is it processing?
thesacredpath · Member · Mar 27, 2009 at 11:24 pm
Copy link
Contact staff directly on this: http://support.wordpress.com/contact/
staff-nick · Staff · Mar 28, 2009 at 1:53 am
Copy link
@healthyyakima, The domain expired over a year ago, so the renewal was added onto that and still ended up expired. I have bumped the domain mapping another year.
healthyyakima · Member · Mar 28, 2009 at 2:25 am
Copy link
in response to mtdewvirus–the domain did not expire until march 6, 2009. If it expired over a year ago I would have started getting the update domain page a long time ago. But thank you anyways for bumping it another year.

And most transactions with paypal are immediate. I buy stuff on ebay and pay with paypal and it doesn’t take a month to go through. It comes through very quickly and they ship the item immediately (of soon after). I do know that for some international money transfers it can take a very long time but this is not international, so I don’t really know why it would take so long.

Anyways, thanks for the help!
ronsrealm · Member · Mar 28, 2009 at 12:40 pm
Copy link
PayPal – if your payments are card-based they are more or less immediate. Bank account-based payments can take several days. For a month, something is seriously wrong.
carocat · Member · Mar 28, 2009 at 2:14 pm
Copy link
Actually the month I’m talking about was all in all 27 days [incl weekends, so 19 working days] and was a transfer from my bank account [with sufficient funds] to PayPal when I paid for something. The bank account was properly configured and it wasn’t the first time I’d transferred funds.

Don’t get me wrong, PayPal’s great, but there are issues with it.

No items found.