How do I activate the jetpack features?

en WordPress.com Forums How do I activate the jetpack features?

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  itsybitsycreation · Member · Oct 30, 2012 at 4:12 am

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  I have a WordPress blog site through Prophoto. I have the plugin Jetpack installed. I can’t figure out how to how to activate any of the features (though it says it’s automatic). Each feature has a “learn more button” but I don’t have the option to deactivate or configure like it says here: http://jetpack.me/support/subscriptions/.

  I also don’t have the “blog subscriptions” widget. I can’t see my stats or monitor my notifications Basically the only thing I do is, see all the features and “learn more” but that’s all.

  I’ve been staring at my computer for over an hour, so maybe I overlooked a step. Any help would be great.
  Blog url: http://itsybitsycreation.com

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  bryanvillarin · Staff · Oct 30, 2012 at 7:02 pm

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  Hi,

  If you don’t see the Activate button for a Jetpack module, that means its already activated.

  In Appearance -> Widgets, can you look under Available Widgets for the Blog Subscriptions (Jetpack) widget?

  Also, when you move your cursor over the Jetpack menu on the left, does Site Stats appear?

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  itsybitsycreation · Member · Oct 30, 2012 at 7:31 pm

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  Thanks for responding. It does seem as Jetpack is activated. But under Available Widgets, I do not see Blog Subscriptions (Jetpack) widget. And when I move my cursor over the Jetpack menu on the left, I do not see Site Stats.

  Here’s what I see:
  

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  bryanvillarin · Staff · Oct 30, 2012 at 7:37 pm

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  Ah, thanks for the screenshot!

  In the Jetpack screen, can you connect Jetpack to WordPress.com with your “itsybitsycreation” WordPress.com login information?

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  itsybitsycreation · Member · Oct 30, 2012 at 7:51 pm

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  Do you mean on this page?
  http://i1091.photobucket.com/albums/i381/riquenachik/ScreenShot2012-10-30at34913PM.png

  I don’t seem to have the option to connect the account with my prophoto. I feel like I missed something.

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  bryanvillarin · Staff · Oct 30, 2012 at 8:24 pm

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  Yes. Do you see it at the top of the Jetpack screen that isn’t in the screenshot?

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  bryanvillarin · Staff · Oct 30, 2012 at 8:28 pm

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  Here’s a screenshot of how Jetpack looks before it’s connected to WordPress.com:

  http://u.narf.me/image/1h3f1f39471I

  And here’s another screenshot after it’s connected:

  http://u.narf.me/image/1O1E0I1P062h

  Also, are you running Jetpack 1.9.2? (You can check the version by scrolling down to the bottom of the Jetpack screen, or by going to Plugins.)

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  itsybitsycreation · Member · Oct 30, 2012 at 10:41 pm

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  I am running the latest jetpack but it doesn’t look like your 2nd screenshot. It doesn’t say anything about connecting… Could it have anything to do with the theme I have?

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  bryanvillarin · Staff · Oct 30, 2012 at 11:35 pm

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  It’s possible. Can you please try switching to a default theme (like Twenty Eleven or Twenty Twelve), then try to activate Jetpack?

  You can see more Jetpack troubleshooting tips here:

  http://jetpack.me/troubleshooting/troubleshooting-tips/

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  itsybitsycreation · Member · Oct 31, 2012 at 1:29 am

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  Thanks Bryan. Your help was definitely appreciated. I switched to a default theme and everything suddenly appeared. I was then able to go back to my original theme. I’m good to go!

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  bryanvillarin · Staff · Oct 31, 2012 at 4:46 am

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  Excellent, I’m glad to hear it. You’re welcome!

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