Errant indicator of "Spam"

  • rzajner · Member ·

    Hello. Can you kindly assist, please. Out of curiosity, I hit the “Spam” icon on the statistics report, and now regret that. I must say that you do not make it obvious of the implications of this button, nor do you present a “are you sure” indicator. I thought that perhaps hitting the icon might reveal potential spam visitors – but that it not the case. Alas, I now find that that I will no longer see a principal referrer on my site. I’m not impressed with how you manage this, and I’ll bet that you’ve received a fair number of complaints about this. Regardless, is it possible to “unspam” a site?

    The blog I need help with is: (visible only to logged in users)

  • timethief · Member ·

    See here https://en.forums.wordpress.com/topic/spam-referrer-reporting?replies=3
    http://en.support.wordpress.com/stats/#referrers
    http://en.support.wordpress.com/stats/#marking-spam-referrers

    If you change your mind right away, you can click the “Undo” link that appears where the Spam? link was previously. However, once you have navigated away from the stats page, you will not be able to undo the action later.

    The bottom line here is bloggers cannot block spam referrers on WordPress.COM hosted blogs. Marking spam referrers as spam referrers simply removes the reporting from your stats. It does not block them.

  • santnazer · Member ·

    Hi all,

    Thanks Timethief for your answer, even if it disappoints me.

    I got the same problem, it’s too late to unmark an important referer as a spam, but I noticed that before leaving the stat page in which I made the mistake, the “not-a-spam” link that appeared then, didn’t work.

    I hope a blacklist about referers will appear in the future, so as we can undo these accidents.

    Regards.

  • saltlake62 · Member ·

    Ditto all. I clicked on it, then tried to unclick it but it was not responding. So I refreshed the page, and now I seem to no longer have the option to undo it.

    Obviously there is something wrong with the code because there is no sense in not being able to manage your referrers list. This needs to get fixed.

  • feelaliveuk · Member ·

    I have just had made the same mistake. An elipsis appeared next to my referrers, so as this tends to indicate ‘more information’ I clicked it. The Spam message popped up, but without a question mark – so it didn’t even indicate that it was a question. I then didn’t get an opportunity to ‘undo’ as this did not pop up as it says it does in help. However there are now greyed out Not Spam text, but I cannot click on these.

    This means I cannot report on my top referrers and cannot undo the action. It seems pretty poor usability in the first place AND inaccurate help information in the second.

    WordPress please fix this crazy bug now.

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