Domain is in Redemption

anchorsanddreams · Member · Aug 15, 2020 at 9:10 pm
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How do i get my domain out of redemption?
anchorsanddreams · Member · Aug 15, 2020 at 9:16 pm
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please help me
correspondwithjohn · Member · Aug 15, 2020 at 9:22 pm
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Hello,

I have tagged staff into the thread. They will assist you soon.

-John
anchorsanddreams · Member · Aug 15, 2020 at 9:23 pm
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THANK YOU!!
correspondwithjohn · Member · Aug 15, 2020 at 9:24 pm
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My pleasure! :)
anchorsanddreams · Member · Aug 15, 2020 at 9:28 pm
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The domain is the-drifter.com if that helps. Thanks!
anchorsanddreams · Member · Aug 15, 2020 at 10:57 pm
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Just curious if support is available on the weekends?
correspondwithjohn · Member · Aug 15, 2020 at 11:27 pm
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Yes, they are. Don’t worry, they’ll respond. :)

-John
anchorsanddreams · Member · Aug 15, 2020 at 11:29 pm
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Thank you! Sorry I am freaking out and so nervous I’m going to lose it all. Can’t believe I let this happen! all my fault.
correspondwithjohn · Member · Aug 15, 2020 at 11:37 pm
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It’s alright. Things happen. Do you have a current paid hosting plan with WordPress.com? If you do, you could use the other support features.

https://wordpress.com/support/live-chat/#how-to-access-live-chat-support

-John
anchorsanddreams · Member · Aug 15, 2020 at 11:40 pm
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I honestly don’t even know what I have!
staff-mckluskey · Staff · Aug 16, 2020 at 9:48 am
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Hi @anchorsanddreams,

I have just sent you a link for the registration payment. Once you’re paid that, please reply here so we can start the recovery process. Thanks!
anchorsanddreams · Member · Aug 16, 2020 at 11:06 am
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Hi! I just paid. What’s next? Thank you!
staff-mckluskey · Staff · Aug 16, 2020 at 12:23 pm
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Now you’ll only have to wait :)

I have already reached out to our domain partner to restore the domain, they usually respond within 48h but, since it’s Sunday, it might take a little longer. Once the domain is back on your account, we’ll let you know here.
anchorsanddreams · Member · Aug 16, 2020 at 1:10 pm
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Thank you!!!
anchorsanddreams · Member · Aug 17, 2020 at 5:29 pm
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Just checking on this. I’ve received a few emails from Bluehost so I wasn’t sure if they are of importance in this process. Thanks!
supernovia · Staff · Aug 17, 2020 at 7:40 pm
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Hi @anchorsanddreams, we’re still waiting to hear back, but we’ll update you here when we have word.

Typically this process takes 1-2 business days.
akumarjain · Staff · Aug 23, 2020 at 8:39 am
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Hi there,

Your domain has been restored and you can now manage it via your WordPress.com dashboard.

Let us know if there’s anything else we can do for you.

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