DNS settings and CNAME record

rababsaab · Member · Feb 23, 2017 at 12:44 pm
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I purchased a website from you (saabevaluations.com) and an email ((email visible only to moderators and staff)) which I am trying to register through google’s G Suite. Google says they need access to the DNS settings to add requested CNAME record. I don’t know what that means but am sure you do. Since you are the host, this information must come from you. I am trying to reach you by phone with no luck.

(redacted contact details)

Thanks

The blog I need help with is: (visible only to logged in users)
jenlynnemc · Staff · Feb 23, 2017 at 5:24 pm
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Hi There,
Here is a great support site that can take you through adding G Suite to your account step by step. It also has the settings you will need.
https://en.support.wordpress.com/add-email-through-g-suite/

If you would like to speak with someone they do have live chat available as well for anyone who has a plan: https://wordpress.com/help/contact

Hope this helps!
Thanks
staff-zinnia · Staff · Feb 23, 2017 at 5:57 pm
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Hi –

It’s important that you do not post private details like phone numbers and email addresses here in the forums. The forums are publicly visible. I’ve removed the phone and email from the original post.

jenylnnemc – If you come across posts with these details please add the modlook tag so that we can get them removed asap.
jenlynnemc · Staff · Feb 23, 2017 at 6:21 pm
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Thanks Liz! I will be sure to do this in the future!
staff-zinnia · Staff · Feb 23, 2017 at 6:58 pm
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Thanks! I appreciate it :)
justjennifer · Member · Feb 24, 2017 at 6:59 am
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@jenylnnemc- If you could add the “remove phone number” or “remove personal info” tag that would also be beneficial. Thanks for all your assistance.
staff-zinnia · Staff · Feb 24, 2017 at 3:29 pm
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Yes, those tags as well! Thanks justjennifer :)

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