Contact information for WordPress billing/customer service

anwidera · Member · May 19, 2015 at 5:07 am
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Is there an email or phone number to contact WordPress for a billing issue?

The blog I need help with is: (visible only to logged in users)
staff-ozmodiar · Staff · May 19, 2015 at 4:11 pm
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I would be happy to help. What is the issue?
harrietg123 · Member · May 20, 2015 at 12:25 am
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Root josh I need to speak with someone about a billing issue too
staff-ozmodiar · Staff · May 20, 2015 at 12:43 am
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I would be happy to help. What is the issue?
agnguen2015 · Member · May 20, 2015 at 12:49 am
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I also have issues with some recent billing, can you help me too?
staff-ozmodiar · Staff · May 20, 2015 at 12:51 am
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To be honest folks, it’s a lot easier for staff to assist if you make your own threads. Things get very confusing when there are multiple people talking about different issues in the same thread.
agnguen2015 · Member · May 20, 2015 at 12:55 am
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I did make my own thread. There are two separate ones they have been up for at least 30 minutes
staff-ozmodiar · Staff · May 20, 2015 at 1:18 am
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Staff does our best to work through forum posts as quickly as we can. Posting multiple threads doesn’t speed things up, it just causes more confusion.
anwidera · Member · May 21, 2015 at 2:10 pm
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Rootjosh, thanks for the quick response. We might be okay for now, but will start a new thread if we have any other questions. Thank you.
jaimecpinero · Member · May 29, 2015 at 6:33 am
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I need to make a payment using a purchase order from a University for a ‘business’ upgrade. How can I get a quote to process payment? (email visible only to moderators and staff) Thanks.
lukenrobinson · Member · May 29, 2015 at 5:47 pm
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Hello I’ve been billed $93 under this code WPCHRG.COM 8772733049 I took the premium trial but didn’t renew it and got confirmation to that fact. At the moment I only want the $13 per year domain mapping. I’ll go for the Premium package later. Can you please issue a refund? Many thanks.
staff-ozmodiar · Staff · May 30, 2015 at 5:12 pm
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Hi everyone, as I noted previously. Please do not tag on your issues to an existing thread. It makes things very confusing for the staff. Please make a new thread or use the contact form here:

https://en.support.wordpress.com/contact-form/
lukenrobinson · Member · May 30, 2015 at 6:10 pm
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I just want to get in touch with someone regarding my issue below. Is there not an easier way to do that than having to create a Contact Form? There must be, can you just give me an email address, thanks, Kelly

My Issue –

Hello I’ve been billed $93 under this code WPCHRG.COM 8772733049 I took the premium trial but didn’t renew it and got confirmation to that fact. At the moment I only want the $13 per year domain mapping. I’ll go for the Premium package later. Can you please issue a refund? Many thanks.

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