Closing Account

  • heatherwendt · Member ·

    I can’t close my account because wordpress is saying they are still in the process of ‘deleting/removing’ one of my sites but the site I want to delete keeps saying they WordPress is in the process of removing any plans or something so I am stuck in this loop of not being able to remove the site and the overall account on WordPress.

    How is there not a contact number for support?

    Please help.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • heatherwendt · Member ·

    Just wanted to make sure staff saw this as it appears our site might be carrying over something from the creator plan we had and not allowing us to delete it. Can you please reset it so we can delete it.

  • aisajib · Staff ·

    Hi there!

    We’ve prepared the site for deletion. You can close your WordPress.com account or delete just the site.

    Feel free to let us know if you have more questions.

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