can't login to wordpress.org forum

  • jenstewie · Member ·

    I am currently in the process of switching my blog to a self-hosted site.

    I tried to do the migration, but only a few posts worked, so I want to get help from the .org forum.

    I want to login to the wordpress.org forum and ask for help there, but every time I try to login it tells me the password is wrong.

    I’ve tried resetting it through the email I get, and I reset it from my hosting site cpanel, but it still doesn’t work.

    I can login through my hosting service, but when I try to get login from the wordpress.org main page or the forum page, I get password problems.

    I want to figure out why only a few posts were migrated, but I want to access the .org forum and can’t.

    I know this is the .com forum, but I am posting here because I can’t get into the .org forum.

    What should I do?

    The blog I need help with is: (visible only to logged in users)

  • justjennifer · Member ·

    If you registered for a username/password for the ORG forums (they are separate to the COM forums so your login credentials for COM won’t work there) you can reset your ORG password here: https://login.wordpress.org/lostpassword/

    If you didn’t register yet for a separate ORG username/password you can do so here: https://login.wordpress.org/register

    In general here is where you’ll find the WP (org) support documentation https://codex.wordpress.org/Main_Page

    Hope that helps.

  • jenstewie · Member ·

    Thanks.

    I know they are both separate, but I can’t login to the ORG forum to ask for help there.

    I tried reseting the password that way, but I never received the email to reset it.

    So I am still in the same boat.

  • kokkieh · Staff ·

    Hi there,

    Just to be sure, you have already registered a WordPress.org account, correct?

    If the password reset form on their login page is not working for you, try registering a new account instead. I don’t know of any other options to regain access to a WordPress.org account, and we don’t have access to their systems to help you regain access.

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