Background &Head can not upload my own images!!!
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Why can I no longer upload my own images from computer as Background & Head? Only directing to the customize and lots of disinformations.
The blog I need help with is: (visible only to logged in users)
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Hi,
The old custom header and custom menu pages have recently been replaced by corresponding features in the Customize page. Confusingly, in order to change the background without being prompted to pay for a premium plan, you may have to choose “Exit the preview” at Customize > Colors & Backgrounds. This issue has been discussed, and a partially resolved in the following topics:
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???
It works at my other blog, but not at my main blog.
When I push “save and publish” nothing happens …
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I find this custom background image on the site https://gunillasolara.wordpress.com/.
By the way, as you can see on your forum profile page, the Website address of your primary site is given incorrectly (with a Google site verification extension). You may correct the address at Account Settings, or Personal Settings.
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Yes this background is my old one and I can’t upload another.
How do I correct the adress???
What adress should it be ???
And why does it work to change background on my other blog https://gunillasolarasfototankar.wordpress.com/ `??? -
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Hi,
How do I correct the adress???
What adress should it be ???You may correct the address at Account Settings, or Personal Settings. Change the Web Address field to https://gunillasolara.wordpress.com/, or or the address of whatever you wish your primary site to be, then update.
And why does it work to change background on my other blog https://gunillasolarasfototankar.wordpress.com/ `???
I don’t know. It should work for either of them. I’ll tag the topic for staff attention. Please wait for staff to respond.
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At Account Settings the field to change is called Web Address. At Personal Settings, it’s the Website field of Account Details, near the bottom of the page.
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Hi there,
You are currently previewing the Custom Design features in your site’s customizer. You will need to exit the preview first, and then you can save and publish changes to that site.
You can do that by opening your site’s Customizer and going to the “Colors & Backgrounds” section there. At the top of that section, look for this text:
This feature is a part of the Premium Plan. Purchase to make it live or exit the preview.
You can click on “exit the preview” to exit the Custom Design preview. Then, you can make the changes to your site and publish them.
Please let me know if you have any questions about that. :)
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Do you mean I have to pay for changing my background & head???
And why does it work to change the same thing on my other blog
https://gunillasolarasfototankar.wordpress.com/ ????? -
No, you don’t have to pay to set a custom background or header, but you’ll need to exit the Custom Design preview first. Then, you can set your custom background and header and publish those on your site.
Each of your sites has its own customizer, so if you are previewing the Custom Design features on one site and not the other you will see the two customizers differently.
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Of cource they are different -that is not the problem. When I do the same thing on my main blog it just doesn’t work. I can see the new background on the preview, but after pushing “save and publish” – exit the prewiev – swift to the Homesite – it still isn’t there – only the old one.
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By that do you actually mean I have to pay if I upload MY OWN IMAGES as Background and Head???
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Hi there,
No, you do not have to pay anything to upload your own custom background and header images. Instead, please follow these steps:
- Open your site’s Customizer
- Open the section called “Colors & Backgrounds”
- At the top of that section, look for the text “This feature is a part of the Premium Plan. Purchase to make it live or exit the preview.”
- Click on “exit the preview” to exit the Custom Design preview.
- Open the “Colors & Backgrounds” section again and set your custom background for your site, and open the “Header Image” section and set your custom header image.
- Click “Save & Publish” at the top of the customizer.
If you have trouble with any of those steps, please let me know where you get stuck so I can take a look. :)
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@ gunilllasolara,
I can see the new background on the preview, but after pushing “save and publish” – exit the prewiev – swift to the Homesite – it still isn’t there – only the old one.
You may have to upload the image again, and click save and publish again, after you exit the preview.
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@musicdoc1 — Not a problem. :) It can help to have things explained in different ways by different people. Thanks for chiming in!
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I saw “exit the prewiev” ones – and clicked – then I can’t see it anymore – have uploaded new pic on and on … but now it works …. I hope …
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