An active access token must be used create a new Site for the User

en WordPress.com Forums An active access token must be used create a new Site for the User

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  flohfighters · Member · Nov 30, 2016 at 7:16 pm

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  Hi there,

  I have just tried to establish a new blog but I am unable to do so because after having chosen «flohfighters.wordpressblog.com» I was told to my surprise:
  «An active access token must be used create a new Site for the User». Unfortunately, I have absolutely no idea what this means. I am using firefox 45.3.0.

  It would be very kind if you could tell me what this sort of problem it could be.

  Thank you very much
  Andreas

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  timethief · Member · Nov 30, 2016 at 7:25 pm

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  Please try enabling third party cookies on your browser https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies

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  timethief · Member · Nov 30, 2016 at 7:26 pm

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  If you do not succeed type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  flohfighters · Member · Nov 30, 2016 at 10:13 pm

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  Dear timethief,

  thank you very much for your helpful support. Now, I could make it! Thanks Andreas

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  kokkieh · Staff · Dec 2, 2016 at 9:12 am

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  Hi there,

  I see this site has been tagged for staff.

  Did enabling third-party cookies help, or are you still having problems with this?

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  snowgirl682 · Member · Dec 6, 2016 at 3:46 am

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  I have third-party cookies enabled and I am still getting this message when I try to create a site.

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  kokkieh · Staff · Dec 6, 2016 at 10:25 am

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  @snowgirl682

  I see you created a new site yesterday, ftmyers21.wordpress.com. Is that the site where you’re getting the error or are you trying to create another site?

  Try clearing your browser cache and cookies completely, and then log back in and create a new site.

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  lenamargulis · Member · Jan 5, 2017 at 9:24 pm

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  I cleared all cookies, cache, tried different browsers and checked cookie settings, nothing works, i still get “An active access token must be used create a new Site for the User” I try to change existing wordpress site settings when i get that message.

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  kokkieh · Staff · Jan 6, 2017 at 6:21 am

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  @lenamargulis

  Is this for elenamargulis.wordpress.com? What setting exactly are you trying to change?

  And what message do you see under Checking Your Browser when you go to this link?

  Preview Problems and Third-Party Cookies

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  lenamargulis · Member · Jan 6, 2017 at 3:26 pm

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  Seems like any WordPress settings, for example, when i try to edit a site title I get “An active access token must be used create a new Site for the User”.
  After clicking on the link you provided I get:
  “Great, third party cookies are properly enabled in your browser!”

  Thank you for reviewing my issue.

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  kokkieh · Staff · Jan 7, 2017 at 2:57 pm

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  @lenamargulis

  Can you please go to http://supportdetails.com/ and tell me exactly what browser version you are using?

  Can you also please check if using a different browser allows you to make the changes you want to do?

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