This is a new plugin, designed from the ground up to bridge osTicket & WordPress.
I needed a support ticket system plugin for a site i was building and try most of the plugins on wordpress, I just couldn’t get them to work, so i decided to create a bridge for my clients current ticket system. After doing this I thought maybe someone else could use it also.
Old -> osTicket-WP-Bridge will email you and the client when new tickets and post replies are created, answer the tickets in the osTicket admin area as you normally would.
New -> In osTicket-WP-Bridge v1.9.2 you can now view tickets and post a reply in wordpress dashboard, no need to login to the admin area of osTicket to answer tickets.
I received a lot of emails on creating these functions in the wordpress admin area, so i did and some features that osTicket didn’t have, just to make it easier.
I will be adding more functions & features down the line to make it better for all, as you can see in my change log versions.
If there is something you would like to see in the next version, please let me know.
For Support/Qustions: http://a1-9.com/forums/ osTicket Bridge Demo: http://osticket-wp-bridge.a1-9.com/