Wrong template is shown

vzgasf · Member · Nov 15, 2016 at 7:13 pm
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Hi, I made a website https://amitiesansfrontieres.wordpress.com with the free Franklin template but another template is shown. It is different from http://vriendschapzondergrenzen.wordpress.com where I also used Franklin. Who can help please?
Kind greetings.
Frank

The blog I need help with is: (visible only to logged in users)
vzgasf · Member · Nov 15, 2016 at 7:14 pm
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The site I need help with is: https://amitiesansfrontieres.wordpress.com
timethief · Member · Nov 15, 2016 at 7:17 pm
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You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

http://NAME_OF_BLOG.wordpress.com/wp-admin/

Replace NAME_OF_BLOG in that URL with the actual name of your blog.

If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.

If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-password

If required use the account recovery form
https://en.support.wordpress.com/account-recovery/

Recover Your Account
timethief · Member · Nov 15, 2016 at 7:20 pm
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When I access https://amitiesansfrontieres.wordpress.com/ I see the very first theme we ever had called Kubrick.

I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
galois · Member · Nov 15, 2016 at 10:09 pm
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Hi, I made a website https://amitiesansfrontieres.wordpress.com with the free Franklin template but another template is shown. It is different from

– https://amitiesansfrontieres.wordpress.com/ was launched on February 28, 2009

– Franklin was launched on August 27, 2015
https://wordpress.com/themes/franklin/

Are you sure that site is yours?
timethief · Member · Nov 15, 2016 at 10:11 pm
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@galois
Good question but I’m just saying hello to you friend. :)
galois · Member · Nov 15, 2016 at 10:28 pm
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Hi, TT. Good day/week to you, my friend. :)
timethief · Member · Nov 15, 2016 at 10:31 pm
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:)
kokkieh · Staff · Nov 16, 2016 at 8:13 am
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Hi there,

amitiesansfrontieres.wordpress.com was created in 2009 by a completely different username.

Your account was created a week ago, and the site in your account using the Franklin theme is https://amitiesansfrontieressite.wordpress.com/
vzgasf · Member · Nov 16, 2016 at 5:27 pm
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Hello,

Thanks for your help. I created “amitiesansfrontieres” but didn’t see (stupid) that the system proposed in fact “amitiesansfrontieressite”. I didn’t know that someone had created before a site.

I want to let you know that I’m normally a Drupal user. But I’m helping someone out so this time I thought let’s try the WordPress solution. I was happy to see your rapid responses. So kudos for the WP community!

Kind greetings
Frank
kokkieh · Staff · Nov 17, 2016 at 5:47 am
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This forum is staffed mostly by volunteers, and you’ve met two of our most dedicated and experienced ones in this thread, so all credit to them for the quick answers you received.

Glad we could help :)

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