WP Admin – Buttons not Clickable

  • erameline · Member ·

    Hello,

    I am having an issue using the Dashboard. When I access it from a desktop web browser, links via buttons do not work (text links are fine). For example, the “collapse” arrows on the main dashboard landing page for the Activity, At A Glance panels are unclickable, but I can click links within each panel.

    On the Add Post screen, I can enter a new blog title but I cannot add anything in the text field, either on Visual or Text editing.

    Curiously, when I accessed the dashboard from my phone, I had absolutely none of the above problems. I can create posts, collapse all windows, and click all links.

    Help? Any idea what would cause this? Seems like it could possibly be a JavaScript issue, but it’s happening across multiple computers.

    For reference, this is the Dashboard of http://www.popcitylife.com.

    Thanks!

  • ceoadebayo · Member ·

    Hi erameline,

    Please check whether clearing your browser cache makes any difference:

    https://en.support.wordpress.com/browser-issues/.

  • timethief · Member ·

    Hi there,

    Your site is not hosted on WordPress.COM servers and we cannot help you with it.

    popcitylife.com is hosted by CrocWeb
    Name Servers:
    dns2.name-services.com
    dns3.name-services.com
    dns1.name-services.com
    dns4.name-services.com
    dns5.name-services.com

    To get hosting support contact your web host and to get software support post to wordpress.ORG support.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    The wordpress.ORG support forum is at http://wordpress.org/support.

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