White space on pages on sidebar HELP

qtrixie · Member · Jun 28, 2009 at 5:20 am
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I can’t seem to get anyone to help with my excess white space on my pages on my sidebar. If you click on a page such as “About Us” you have to scroll all the way down to see the entry. I have deleted them and reentered a page and the same thing happens. Take a look at my page and see for yourself and I would love any advice to get it right. My viewers think the pages are blank.

HELP!

Yes, I have already contacted support but they say they don’t see it or I should try to use firefox. If only I saw this I wouldn’t care but most of the world uses IE.

The blog I need help with is: (visible only to logged in users)
thesacredpath · Member · Jun 28, 2009 at 5:21 am
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We need a link to the blog please.
qtrixie · Member · Jun 28, 2009 at 5:36 am
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Sorry, I’m a noob lol

http://qtrixie.wordpress.com/
thesacredpath · Member · Jun 28, 2009 at 6:18 am
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I assume this is the blog that you are talking about http://qtrixie.wordpress.com/about-us/ , is that correct?

I just fired up my XP laptop and see what you mean about the about page in IE. WordPress needs to fix this. IE is losing browser market share quite quickly, but they still have around 41% total between IE6, 7 and 8 according to the W3C browser statistics. WordPress needs to fix this.

I think I’ve found the problem in the CSS and I will send in a support ticket on it with my findings. I’ve posted the CSS problem area below just for the record. It is the margin-right declaration that breaks things.
```
div.entry {
height:auto;
margin-right:250px;
}
```
qtrixie · Member · Jun 28, 2009 at 6:24 am
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Yes, that’s the blog. So if I switch to firefox will my viewers using IE still see the white space?

I’m a librarian not a techie so your last paragraph went over my head. Thank you for looking and sending in a support ticket.
raincoaster · Member · Jun 28, 2009 at 6:36 am
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No, people using browsers other than IE will not see the problem. His last paragraph is just for reference, for the techies who work for WordPress; he’s found the fix.
raincoaster · Member · Jun 28, 2009 at 6:37 am
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And no matter what browser you use, what your readers see depends on which browser you use.
thesacredpath · Member · Jun 28, 2009 at 6:45 am
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If your visitors are using IE 7 or 8, they will see the problem. I think rain has a typo and the last “you” should be “they.”

And no matter what browser you use, what your readers see depends on which browser [they] use.
thesacredpath · Member · Jun 28, 2009 at 6:50 am
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By the way, I just submitted my findings and the fix to staff. I’ll post back here when I get a reply from them. Hopefully since it is an easy fix it will be made quickly. The thing is that they will have to take some time to make sure that my fix doesn’t break other things somewhere else. It appears like that section only effects the static pages and is not associated with posts or post-based pages.
raincoaster · Member · Jun 28, 2009 at 6:52 am
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Yes, that was a typo. Oops.
thesacredpath · Member · Jun 28, 2009 at 6:59 am
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Hey rain, do you think I should bill AutoMATTic for these fixes?
qtrixie · Member · Jun 28, 2009 at 7:01 am
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A big thank you!!!!
thesacredpath · Member · Jun 28, 2009 at 7:03 am
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You’re welcome. Let’s hope I found the actual problem and the fix is implemented quickly.

Fingers crossed.
raincoaster · Member · Jun 28, 2009 at 7:19 am
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Yes, of course you should. But you shouldn’t word it like, “here is your solution, may I have some money?” You should word it like “I have worked out a solution. If we can come to an agreement…” etc. You’ve seen extortion in movies; that’s how consulting works.
thesacredpath · Member · Jun 28, 2009 at 7:30 am
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Yes you are right, and I’ve been consulting for a number of years and there have been many times I’ve had the solution figured out before they signed the contract and the client has never known that. I wait till a day or two before the deadline, give them the solution, let them check it and then send an invoice.

I give myself a maximum of 5 seconds to feel guilty.
qtrixie · Member · Jun 30, 2009 at 3:13 am
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MY BLOG IS FIXED!!!! Thank you so much thesacredpath!
thesacredpath · Member · Jun 30, 2009 at 3:15 am
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You’re welcome.
thesacredpath · Member · Jun 30, 2009 at 2:43 pm
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I got the official word back from staff this morning that the issue is fixed.

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