We’ve hit a small snag importing your subscribers

wordsandnotion · Member · Oct 3, 2023 at 7:49 am
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We’ve hit a small snag importing your subscribers

WP.com: Yes
Jetpack: No
Correct account: Yes

The blog I need help with is: (visible only to logged in users)
wordsandnotion · Member · Oct 3, 2023 at 7:54 am
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I was trying to import my email subscribers from a csv file to my wordpress.com site. And I got this message

” The list of subscribers you added to your site seems to have triggered our security filters. Sorry for the hassle! It’s nothing to worry about, and our Support team is on hand to help get you back on track. Drop us a line, and we’ll help you to get this resolved as quickly as possible.”

Please help me rectify this..

thanks

Akhila
justjennifer · Member · Oct 3, 2023 at 9:32 am
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Have a look at this support guide to troubleshooting importing subscribers https://wordpress.com/support/import-subscribers-to-a-newsletter/#troubleshooting

Let us know if you still need help with this.
wordsandnotion · Member · Oct 3, 2023 at 11:10 am
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I’m sorry. I’ve gone though the documentation. But I can not understand what might have caused the problem.

Let me explain a little more.

“I need to move stats and subscribers from my Jetpack-powered self-hosted site to a WordPress.com site..

Jetpack-powered self-hosted site : wordsandnotion.com

WordPress.com site : wordsandnotion.wordpress.com

Kindly help me to get this done!!
justjennifer · Member · Oct 4, 2023 at 4:56 am
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Hello again, It looks like you are now receiving assistance from Staff on this subject at https://wordpress.com/forums/topic/to-move-stats-and-subscribers-from-my-self-hosted-site-to-a-wordpress-com-site/ so I’ve gone ahead and removed the tag for their help here. Please follow up in that thread. Thanks.
wordsandnotion · Member · Oct 4, 2023 at 12:49 pm
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thank you.. but the issue is still not resolved.. I’m waiting for the reply.
justjennifer · Member · Oct 4, 2023 at 1:51 pm
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Thanks for being patient for staff to reply. When folks start more than one thread on the same topic, it makes it harder to keep track of progress on an issue.

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