Website working slow

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  jhon442 · Member · May 6, 2021 at 10:58 am

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  I made a website on wordpress named EZryder. It was working perfectly, but for the last 3 4 days, my introduction page[spam link removed by staff] is not working. It is taking a lot of time to load. All other pages are working fine. Kindly tell me what should I do?

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  anastas10s · Member · May 6, 2021 at 11:08 am

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  @jhon442 Hi there,

  Thanks for providing your site URL. It looks like your site is not hosted with WordPress.com but elsewhere:
  https://www.whoishostingthis.com/#search=ezryder.com.au.

  Have you tried reaching out to your hosting provider?

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  For sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  I hope that helps :)

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